# Zendesk Sell vs Map My Customers

The clearest difference is in-app purchases: Map My Customers at none against Zendesk Sell's 1. Map My Customers also leads on update cadence (every 3 weeks vs every 3 months). Zendesk Sell's advantage is rating (4.6 vs 4.2) and ratings volume (1.6K vs 475). On price, review sentiment, ads and device support there is nothing between them.

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Map My Customers asks for nothing beyond the download.

Zendesk Sell holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 1.6K and 475 respectively. Written reviews split almost evenly too, at 80% and 81% positive.

Zendesk Sell ships an update every 3 months, Map My Customers every 3 weeks. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.

## The numbers

| Metric | Zendesk Sell | Map My Customers |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.6K ratings)](https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews)** | [4.2 (475 ratings)](https://appshunter.io/ios/app/map-my-customers/id953610296/reviews) |
| Number of ratings | **1.6K** | 475 |
| Positive reviews | 80.4% of reviews | **80.5% of reviews** |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 3 weeks** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 91 MB | 112 MB |
| Requires iOS | **13.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Future Simple](https://appshunter.io/developer/488534579) | [Map My Customers, Inc.](https://appshunter.io/developer/1179182873) |

## What reviewers say

### Zendesk Sell

[App page](https://appshunter.io/ios/app/zendesk-sell/id488534576)

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

**Highlights:** Communication tracking, Email templates with view notifications, Geolocation for nearby customers, Automatic call logging, Mobile reporting, Offline access, Real-time lead notifications

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |

**What reviewers like**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields


### Map My Customers

[App page](https://appshunter.io/ios/app/map-my-customers/id953610296)

This app acts as a digital co-pilot for field sales representatives, providing instant access to customer details, activity history, and sales maps. It helps optimize routes, generate leads, and streamline daily tasks like logging calls and check-ins, allowing for more customer-facing time.

**Highlights:** Customer records with deal and contact details, Activity history with notes and contact logs, Sales map with account filtering, Nearby prospect lead generation, Optimized route planning, Automatic call and route logging, Quick location-based check-ins

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Time saver
- 👍 User-friendly
- 🚀 Efficient and easy to use
- 🚀 Helps stay organized
- 🚀 Great routing and planning tool

**What reviewers complain about**

- 🐛 Crashes and freezes
- 🐛 Buggy and glitchy
- 🐛 Unreliable internet connectivity
- 🐛 Data loss issues
- 👎 Poor customer service

**Reported bugs**

- Login issues
- Incompatibility with older devices
- Route planning errors
- Data sync problems
- Frequent crashes

**Requested features**

- Offline functionality
- Advanced reporting and analytics
- Expense tracking integration
- Calendar integration
- Improved lead management


## Frequently asked questions

### Is Zendesk Sell free?

Zendesk Sell is free to download, with in-app purchases available.

### Is Map My Customers free?

Map My Customers is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Sell or Map My Customers?

Zendesk Sell is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while Map My Customers averages 4.2 from 475 ratings.

### Do Zendesk Sell or Map My Customers have ads?

Neither Zendesk Sell nor Map My Customers shows ads.

### Which is updated more often, Zendesk Sell or Map My Customers?

Zendesk Sell ships an update every 3 months, and Map My Customers every 3 weeks. Most recently, Zendesk Sell was updated on November 6, 2026 and Map My Customers on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*