# Zendesk Sell vs Teamwork Desk

The clearest difference is review sentiment: Zendesk Sell at 80% against Teamwork Desk's 14%. Zendesk Sell also leads on rating (4.6 vs 2.1) and ratings volume (1.6K vs 19). Teamwork Desk's advantage is in-app purchases (none vs 1). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase. Teamwork Desk asks for nothing beyond the download.

Zendesk Sell holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Zendesk Sell has 1.6K ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 80% of Zendesk Sell's written reviews are positive against 14% of Teamwork Desk's.

Zendesk Sell ships an update every 3 months, Teamwork Desk every 2 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Zendesk Sell | Teamwork Desk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1.6K ratings)](https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews)** | [2.1 (19 ratings)](https://appshunter.io/ios/app/teamwork-desk/id984925768/reviews) |
| Number of ratings | **1.6K** | 19 |
| Positive reviews | **80.4% of reviews** | 13.8% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 91 MB | 2 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Future Simple](https://appshunter.io/developer/488534579) | [Teamwork Crew Limited](https://appshunter.io/developer/568766324) |

## What reviewers say

### Zendesk Sell

[App page](https://appshunter.io/ios/app/zendesk-sell/id488534576)

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

**Highlights:** Communication tracking, Email templates with view notifications, Geolocation for nearby customers, Automatic call logging, Mobile reporting, Offline access, Real-time lead notifications

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |

**What reviewers like**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields


### Teamwork Desk

[App page](https://appshunter.io/ios/app/teamwork-desk/id984925768)

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

**Highlights:** Full help desk dashboard access, Create and reply to tickets, Bulk ticket updates, Add private team notes, Generate time logs, Manage agents and customers

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Sell free?

Zendesk Sell is free to download, with in-app purchases available.

### Is Teamwork Desk free?

Teamwork Desk is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Sell or Teamwork Desk?

Zendesk Sell is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while Teamwork Desk averages 2.1 from 19 ratings.

### Do Zendesk Sell or Teamwork Desk have ads?

Neither Zendesk Sell nor Teamwork Desk shows ads.

### Which is updated more often, Zendesk Sell or Teamwork Desk?

Zendesk Sell ships an update every 3 months, and Teamwork Desk every 2 months. Most recently, Zendesk Sell was updated on October 21, 2026 and Teamwork Desk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*