# Sentara MyChart vs MYIO

Sentara MyChart and MYIO both sit at 4.7 stars, but that hides the real split: 52% of Sentara MyChart's written reviews are positive against 30% of MYIO's. MYIO's advantage is iOS requirement (15.0 vs 18.0). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.8 for MYIO. Both are backed by a comparable volume of ratings — 16K and 26K respectively. Written reviews are what separate them: 52% of Sentara MyChart's written reviews are positive against 30% of MYIO's.

Sentara MyChart ships an update every 2 months, MYIO monthly. Both last shipped on October 26, 2026.

## The numbers

| Metric | Sentara MyChart | MYIO |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (16K ratings)](https://appshunter.io/ios/app/sentara-mychart/id490172455/reviews) | **[4.8 (26K ratings)](https://appshunter.io/ios/app/myio/id1618901898/reviews)** |
| Number of ratings | 16K | **26K** |
| Positive reviews | **52.5% of reviews** | 29.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Best chart rank | #210 | **#87** |
| Size | 177 MB | 54 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 17+ | 12+ |
| Developer | [Sentara Healthcare](https://appshunter.io/developer/490172458) | [Valant Medical Solutions, Inc](https://appshunter.io/developer/1618901900) |

## What reviewers say

### Sentara MyChart

[App page](https://appshunter.io/ios/app/sentara-mychart/id490172455)

**Currently charting:** #210 Top Free · Medical (US App Store)

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

**Highlights:** Communicate with care team, Review health information, Schedule appointments, View After Visit Summaries, Pay medical bills, Receive push notifications, Connect to Apple Health

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers

**What reviewers complain about**

- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times

**Reported bugs**

- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions

**Requested features**

- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication


### MYIO

[App page](https://appshunter.io/ios/app/myio/id1618901898)

**Currently charting:** #87 Top Free · Medical (US App Store)

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

**Highlights:** Update personal and contact details, Set communication preferences, Review statements, Pay balances, Receive reminders and messages, Enable push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Seamless intake process
- 🚀 Excellent video call quality
- 💡 Useful appointment scheduling

**What reviewers complain about**

- 🐛 Frequent login issues
- 👎 Unreliable messaging system
- 🤯 Frustrating user interface
- 🔒 Privacy concerns with personal data collection
- 🔋 Drains device battery quickly

**Reported bugs**

- White screen on app launch
- Inability to log in with saved credentials
- Inconsistent behavior when updating payment information
- Video and audio issues during telehealth sessions

**Requested features**

- Add push notifications for messages and appointments
- Improve mobile optimization and support for tablets
- Integrate with calendar apps for easier scheduling
- Provide more transparency around data usage and privacy


## Frequently asked questions

### Is Sentara MyChart free?

Sentara MyChart is free to download, with no in-app purchases.

### Is MYIO free?

MYIO is free to download, with no in-app purchases.

### Which has better reviews, Sentara MyChart or MYIO?

MYIO is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while MYIO averages 4.8 from 26K ratings.

### Do Sentara MyChart or MYIO have ads?

Neither Sentara MyChart nor MYIO shows ads.

### Which is updated more often, Sentara MyChart or MYIO?

Sentara MyChart ships an update every 2 months, and MYIO monthly. Most recently, Sentara MyChart was updated on October 26, 2026 and MYIO on October 26, 2026.

### Which is more popular, Sentara MyChart or MYIO?

Sentara MyChart currently peaks at #210 in the App Store charts, and MYIO at #87. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*