# Sentara MyChart vs PulsePoint Respond

The clearest difference is ratings volume: PulsePoint Respond at 276K against Sentara MyChart's 16K. PulsePoint Respond also leads on review sentiment (63% vs 52%) and chart position (#59 vs #198). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.8 for PulsePoint Respond. That said, the two scores are not equally well evidenced: PulsePoint Respond has 276K ratings behind it against 16K, so its average is the more settled of the two. Written reviews are what separate them: 52% of Sentara MyChart's written reviews are positive against 63% of PulsePoint Respond's.

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on October 20, 2026.

## The numbers

| Metric | Sentara MyChart | PulsePoint Respond |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (16K ratings)](https://appshunter.io/ios/app/sentara-mychart/id490172455/reviews) | **[4.8 (276K ratings)](https://appshunter.io/ios/app/pulsepoint-respond/id500772134/reviews)** |
| Number of ratings | 16K | **276K** |
| Positive reviews | 52.5% of reviews | **63.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | #198 | **#59** |
| Size | 177 MB | 36 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 17+ | 12+ |
| Developer | [Sentara Healthcare](https://appshunter.io/developer/490172458) | [PulsePoint Foundation](https://appshunter.io/developer/500772137) |

## What reviewers say

### Sentara MyChart

[App page](https://appshunter.io/ios/app/sentara-mychart/id490172455)

**Currently charting:** #198 Top Free · Medical (US App Store)

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

**Highlights:** Communicate with care team, Review health information, Schedule appointments, View After Visit Summaries, Pay medical bills, Receive push notifications, Connect to Apple Health

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers

**What reviewers complain about**

- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times

**Reported bugs**

- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions

**Requested features**

- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication


### PulsePoint Respond

[App page](https://appshunter.io/ios/app/pulsepoint-respond/id500772134)

**Currently charting:** #59 Top Free · Medical (US App Store)

This app connects to 911 to alert you about local emergencies, including cardiac events requiring CPR. It also provides notifications for other community incidents like fires and floods, and allows you to monitor live dispatch radio. It's designed to build informed and responsive communities.

**Highlights:** 911-connected emergency alerts, CPR needed notifications, Community incident alerts (fires, floods), Live dispatch radio monitoring, FirstNet Certified™ application

**In-app purchases:** none

**What reviewers like**

- 🚀 Instant notifications
- 📍 Detailed incident location
- 💡 Customizable notifications
- 🚑 Helpful for first responders
- 🔍 Awareness of community emergencies

**What reviewers complain about**

- 🗺️ Lack of location filtering
- 🔇 Inconsistent notification reliability
- 🌍 Limited coverage in Canada/other countries
- 🔢 Too many notifications for large areas
- 🔒 Privacy concerns with location tracking

**Reported bugs**

- Incidents not always displayed in a timely manner
- Difficulty understanding response unit codes/abbreviations
- Location services issues causing inconsistent performance

**Requested features**

- Radius-based notification filtering
- Separate notification settings for each agency
- Ability to follow specific stations/departments
- Integration with mapping apps for navigation
- Customizable notification sounds and tones


## Frequently asked questions

### Is Sentara MyChart free?

Sentara MyChart is free to download, with no in-app purchases.

### Is PulsePoint Respond free?

PulsePoint Respond is free to download, with no in-app purchases.

### Which has better reviews, Sentara MyChart or PulsePoint Respond?

PulsePoint Respond is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while PulsePoint Respond averages 4.8 from 276K ratings.

### Do Sentara MyChart or PulsePoint Respond have ads?

Neither Sentara MyChart nor PulsePoint Respond shows ads.

### Which is updated more often, Sentara MyChart or PulsePoint Respond?

Sentara MyChart ships an update every 2 months, and PulsePoint Respond every 2 months. Most recently, Sentara MyChart was updated on October 20, 2026 and PulsePoint Respond on October 20, 2026.

### Which is more popular, Sentara MyChart or PulsePoint Respond?

Sentara MyChart currently peaks at #198 in the App Store charts, and PulsePoint Respond at #59. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*