# Sentara MyChart vs Inova

The clearest difference is ratings volume: Sentara MyChart at 16K against Inova's 832. Inova's advantage is iOS requirement (16.2 vs 18.0). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.7 for Inova. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 832, so its average is the more settled of the two. Written reviews are what separate them: 52% of Sentara MyChart's written reviews are positive against 59% of Inova's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Sentara MyChart | Inova |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (16K ratings)](https://appshunter.io/ios/app/sentara-mychart/id490172455/reviews)** | [4.7 (832 ratings)](https://appshunter.io/ios/app/inova/id533878685/reviews) |
| Number of ratings | **16K** | 832 |
| Positive reviews | 52.5% of reviews | **59.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 177 MB | 171 MB |
| Requires iOS | 18.0 | **16.2** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Age rating | 17+ | 17+ |
| Developer | [Sentara Healthcare](https://appshunter.io/developer/490172458) | [Inova Health System](https://appshunter.io/developer/384637519) |

## What reviewers say

### Sentara MyChart

[App page](https://appshunter.io/ios/app/sentara-mychart/id490172455)

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

**Highlights:** Communicate with care team, Review health information, Schedule appointments, View After Visit Summaries, Pay medical bills, Receive push notifications, Connect to Apple Health

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers

**What reviewers complain about**

- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times

**Reported bugs**

- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions

**Requested features**

- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication


### Inova

[App page](https://appshunter.io/ios/app/inova/id533878685)

Access your medical records, schedule appointments, and complete check-in for virtual or in-person visits. Find directions to Inova facilities and communicate securely with your healthcare providers.

**Highlights:** Access MyChart medical records, eCheck-in for appointments, Request medical appointments, View test results, Request prescription renewals, Find facility directions, Secure provider communication

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy access to medical records and test results
- 💬 Simple messaging with healthcare providers
- 📅 Convenient appointment scheduling and tracking
- 🚀 Quick prescription refill requests
- 📱 Centralized health information in one place

**What reviewers complain about**

- 🐛 Frequent login and authentication issues
- 🐛 App crashes and freezes when scheduling appointments
- ❌ Poor navigation and confusing interface layout
- ⚠️ Inconsistent functionality across different features
- 🔐 Device trust issues - constant re-authentication required

**Reported bugs**

- Login fails repeatedly with 'Oops' error message
- App freezes when attempting to schedule follow-up appointments
- Server errors and constant loading issues
- Messages sent disappear without confirmation of delivery
- Device listed as untrusted repeatedly despite checking trust option

**Requested features**

- Chronological list view of past visits and future appointments
- Organize visits by specialty and provider hierarchy
- Display appointment addresses and local office phone numbers prominently
- Include all providers in MyChart system
- In-app room service ordering for hospital patients


## Frequently asked questions

### Is Sentara MyChart free?

Sentara MyChart is free to download, with no in-app purchases.

### Is Inova free?

Inova is free to download, with no in-app purchases.

### Which has better reviews, Sentara MyChart or Inova?

Sentara MyChart is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while Inova averages 4.7 from 832 ratings.

### Do Sentara MyChart or Inova have ads?

Neither Sentara MyChart nor Inova shows ads.

### Which is updated more often, Sentara MyChart or Inova?

Sentara MyChart ships an update every 2 months, and Inova every 2 months. Most recently, Sentara MyChart was updated on October 27, 2026 and Inova on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*