# Okta Verify vs HelpSpot

The clearest difference is rating: Okta Verify at 4.8 against HelpSpot's 3.0. Okta Verify also leads on update cadence (every 2 weeks vs every 6 months) and ratings volume (37K vs 4). HelpSpot's advantage is iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Okta Verify holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Okta Verify has 37K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 19% of Okta Verify's written reviews are positive against 17% of HelpSpot's.

Okta Verify ships an update every 2 weeks, HelpSpot every 6 months. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Okta Verify | HelpSpot |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (37K ratings)](https://appshunter.io/ios/app/okta-verify/id490179405/reviews)** | [3.0 (4 ratings)](https://appshunter.io/ios/app/helpspot/id964508474/reviews) |
| Number of ratings | **37K** | 4 |
| Positive reviews | **18.9% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 6 months |
| Monetization | Free | Free |
| Best chart rank | **#6** | — |
| Size | 93 MB | 7 MB |
| Requires iOS | 17.0 | **15.6** |
| Devices | iPhone, iPad, Mac | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Okta, Inc.](https://appshunter.io/developer/490179408) | [UserScape Inc.](https://appshunter.io/developer/887514723) |

## What reviewers say

### Okta Verify

[App page](https://appshunter.io/ios/app/okta-verify/id490179405)

**Currently charting:** #6 Top Free · Business, #85 Top Free (US App Store)

This app provides a secure way to verify your identity for account access. It offers two-factor authentication through temporary codes or push notifications. The app prioritizes privacy, only requesting camera access for initial device registration.

**Highlights:** Two-step verification, Generate 6-digit codes, Approve sign-in requests via push notification, Register mobile device with Okta account, Manage multi-factor authentication, Support for non-Okta applications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Push notifications work fast
- 👍 Simple and easy to use
- 🔒 Secure authentication
- 👍 Convenient Apple Watch integration

**What reviewers complain about**

- 🐛 Push notifications not working after update
- 🕰️ Slow response times
- 🔒 Forced to use biometrics
- 🤯 Complicated and frustrating to set up
- 📱 Difficult to transfer to new devices

**Reported bugs**

- Buttons disappear under notification banners
- Verification codes not working
- Constant redirects to invalid URLs

**Requested features**

- Bring back Apple Watch app
- Improve notification experience
- Add cloud backup and restore functionality


### HelpSpot

[App page](https://appshunter.io/ios/app/helpspot/id964508474)

Manage customer support requests on the go. Respond to inquiries, add notes, and utilize saved replies for quick customer service. Access filters, search, and request history from your mobile device.

**Highlights:** Respond to requests, Add private notes, Access filters, Use popular responses, Full searching, Request history access, Customer history

**In-app purchases:** none


## Frequently asked questions

### Is Okta Verify free?

Okta Verify is free to download, with no in-app purchases.

### Is HelpSpot free?

HelpSpot is free to download, with no in-app purchases.

### Which has better reviews, Okta Verify or HelpSpot?

Okta Verify is rated higher. Okta Verify averages 4.8 out of 5 from 37K ratings, while HelpSpot averages 3.0 from 4 ratings.

### Do Okta Verify or HelpSpot have ads?

Neither Okta Verify nor HelpSpot shows ads.

### Which is updated more often, Okta Verify or HelpSpot?

Okta Verify ships an update every 2 weeks, and HelpSpot every 6 months. Most recently, Okta Verify was updated on October 15, 2026 and HelpSpot on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*