# CAIXA vs Banco Mercantil

The clearest difference is rating: Banco Mercantil at 4.8 against CAIXA's 4.2. Banco Mercantil also leads on review sentiment (48% vs 21%). CAIXA's advantage is monetization model (free vs free with in-app purchases) and ratings volume (2.3K vs 703). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Banco Mercantil holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 2.3K and 703 respectively. Written reviews point the same way: 21% of CAIXA's written reviews are positive against 48% of Banco Mercantil's.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | CAIXA | Banco Mercantil |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.2 (2.3K ratings)](https://appshunter.io/ios/app/caixa/id490813624/reviews) | **[4.8 (703 ratings)](https://appshunter.io/ios/app/banco-mercantil/id842565101/reviews)** |
| Number of ratings | **2.3K** | 703 |
| Positive reviews | 21.3% of reviews | **47.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | **Free** | Free with in-app purchases |
| Size | 168 MB | 618 MB |
| Requires iOS | 15.1 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | +17 | +4 |
| Developer | [Caixa Econômica Federal](https://appshunter.io/developer/490255968) | [Mercantil do Brasil](https://appshunter.io/developer/842565104) |

## What reviewers say

### CAIXA

[App page](https://appshunter.io/ios/app/caixa/id490813624)

Manage your bank account and access financial services with ease. This app allows you to check balances, view statements, make transfers, and apply for loans. It also offers features for credit card management and secure online payments.

**Highlights:** Account access and management, Balance and statement consultation, Payment and transfer receipts, Credit card management, Virtual debit card creation, Loan applications, Pix transfers

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Prático e funcional
- 👍 Fácil de usar
- 🚀 Muito útil

**What reviewers complain about**

- 🐛 Instabilidade e falhas frequentes
- 🔒 Problemas de segurança e acesso
- 🚫 Não funciona fora do Brasil
- 🐛 Bugs e travamentos constantes

**Reported bugs**

- Não reconhece usuário e pede recadastro
- Conexão segura não funciona
- Problemas com PIX e transferências

**Requested features**

- Integração com cartões de crédito
- Opção de compartilhar extratos
- Atualização para iOS e Android


### Banco Mercantil

[App page](https://appshunter.io/ios/app/banco-mercantil/id842565101)

Manage your finances on the go with this secure banking app. Perform transactions, check balances, apply for loans, and manage credit cards. Access investment information and customer support easily.

**Highlights:** Open current account, Loan application and renewal, Check loan details, Withdraw with credit card, View benefit payment dates, Generate deposit slips, Transfer INSS benefits, Check account and investment balances, View income statements, Pay bills with barcode

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Modern and user-friendly interface
- 🚀 Fast and efficient operations
- 💡 Continuous app improvements and updates
- 😊 Good customer understanding and support
- ✨ Practical and easy to use

**What reviewers complain about**

- 🐌 Slow system performance and frequent downtime
- 😤 Poor customer service and support responsiveness
- 🔄 Excessive and problematic frequent updates
- 📱 Intrusive advertising and promotional pop-ups
- ⚠️ Unreliable transaction processing and delays

**Reported bugs**

- PIX key pasting causes app freeze before opening app
- Document camera only shows front-facing and fails to read documents
- App crashes and won't open after updates
- Face recognition not working for login
- Password reset required repeatedly

**Requested features**

- Virtual card option
- QR code payment functionality
- Savings account investment and withdrawal in app
- Early loan payment/installment anticipation
- Instant fatura payment recognition and limit restoration


## Frequently asked questions

### Is CAIXA free?

CAIXA is free to download, with no in-app purchases.

### Is Banco Mercantil free?

Banco Mercantil is free to download, with no in-app purchases.

### Which has better reviews, CAIXA or Banco Mercantil?

Banco Mercantil is rated higher. CAIXA averages 4.2 out of 5 from 2.3K ratings, while Banco Mercantil averages 4.8 from 703 ratings.

### Do CAIXA or Banco Mercantil have ads?

Neither CAIXA nor Banco Mercantil shows ads.

### Which is updated more often, CAIXA or Banco Mercantil?

CAIXA ships an update fortnightly, and Banco Mercantil fortnightly. Most recently, CAIXA was updated on September 23, 2026 and Banco Mercantil on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*