# FlashPass vs Pilatus Customer Service

The clearest difference is in-app purchases: Pilatus Customer Service at none against FlashPass's 2. Pilatus Customer Service also leads on iOS requirement (17.0 vs 26.0). FlashPass's advantage is update cadence (weekly vs every 19 months). On price, ads and device support there is nothing between them.

Both are free to download. FlashPass sells 2 one-off in-app purchases. Pilatus Customer Service asks for nothing beyond the download.

FlashPass ships an update weekly, Pilatus Customer Service every 19 months. The most recent releases landed on October 26, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | FlashPass | Pilatus Customer Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (202 ratings)](https://appshunter.io/ios/app/flashpass/id491894369/reviews)** | — |
| Number of ratings | **202** | — |
| Positive reviews | 99.4% of reviews | — |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Weekly** | Every 19 months |
| Monetization | Free with in-app purchases | — |
| Size | 54 MB | 15 MB |
| Requires iOS | 26.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Movic LLC](https://appshunter.io/developer/491894372) | [Pilatus Aircraft Ltd.](https://appshunter.io/developer/470906408) |

## What reviewers say

### FlashPass

[App page](https://appshunter.io/ios/app/flashpass/id491894369)

Streamline U.S. and Mexico border flight manifest submissions. This app simplifies the eAPIS process, allowing pilots to quickly and accurately submit required passenger and crew information directly to customs and border protection. Features include data reuse, input validation, and document tracking for efficient compliance.

**Highlights:** Scan passport data for quick entry, Mexico APIS submissions, Submit manifests in under 30 seconds, Reuse previous data for faster creation, Input validation to prevent errors, Track document expiration dates, Web and iOS app synchronization

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Single Submission | $19.99 | one-time |
| Five Pack | $79.99 | one-time |

**What reviewers like**

- 🚀 Easy to use
- 🚀 Saves time filing eAPIS
- 👍 Excellent customer service
- 👍 Intuitive interface
- 🚀 Streamlines border crossing process

**What reviewers complain about**

- 🐛 Occasional issues with login/account access
- 🐛 Occasional issues with manifest submission

**Reported bugs**

- Login screen freezes
- Occasional issues with manifest submission

**Requested features**

- Dark mode option
- Expanded airport/customs information
- Ability to store more detailed passenger information


### Pilatus Customer Service

[App page](https://appshunter.io/ios/app/pilatus-customer-service/id877623317)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is FlashPass free?

FlashPass is free to download, with in-app purchases available.

### Is Pilatus Customer Service free?

Pilatus Customer Service is free to download, with no in-app purchases.

### Do FlashPass or Pilatus Customer Service have ads?

Neither FlashPass nor Pilatus Customer Service shows ads.

### Which is updated more often, FlashPass or Pilatus Customer Service?

FlashPass ships an update weekly, and Pilatus Customer Service every 19 months. Most recently, FlashPass was updated on October 26, 2026 and Pilatus Customer Service on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*