# Mi Telcel vs Telmex

The clearest difference is rating: Telmex at 4.6 against Mi Telcel's 2.8. Telmex also leads on ads (none vs shown). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Telmex holds the better App Store score, 4.6 against 2.8. Both are backed by a comparable volume of ratings — 2.7K and 6.1K respectively. Written reviews point the same way: 4% of Mi Telcel's written reviews are positive against 10% of Telmex's.

Mi Telcel ships an update fortnightly, Telmex monthly. The most recent releases landed on September 18, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | Mi Telcel | Telmex |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.8 (2.7K ratings)](https://appshunter.io/ios/app/mi-telcel/id492764073/reviews) | **[4.6 (6.1K ratings)](https://appshunter.io/ios/app/telmex/id1135440722/reviews)** |
| Number of ratings | 2.7K | **6.1K** |
| Positive reviews | 4.2% of reviews | **9.9% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Fortnightly** | Monthly |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 196 MB | 158 MB |
| Requires iOS | 15.6 | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [América Móvil](https://appshunter.io/developer/492764076) | [Teléfonos de México, S.A.B. de C.V.](https://appshunter.io/developer/903505961) |

## What reviewers say

### Mi Telcel

[App page](https://appshunter.io/ios/app/mi-telcel/id492764073)

Manage your mobile services, including recharges, payments, and package purchases, without visiting a customer service center. Access account information, pay bills, and explore additional services for both postpaid and prepaid lines.

**Highlights:** Mobile recharges and payments, Package purchases (internet, international), Account balance and usage check, Bill payment and history, Service management (add/remove), Friend and family recharges

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Decent service quality
- 💳 Works with Mexican bank cards

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- ⚠️ Unreliable payment processing
- 🕰️ Slow and unresponsive
- 🤯 Confusing and unintuitive UI
- 🚫 Inability to use international cards

**Reported bugs**

- Login issues
- Disappearing data usage information
- Inability to access account details

**Requested features**

- Improve payment options and stability
- Provide better customer support
- Optimize app performance and reliability


### Telmex

[App page](https://appshunter.io/ios/app/telmex/id1135440722)

Manage your Telmex services, including bill payments, internet speed upgrades, and mobile recharges. Access exclusive benefits like free Claro Video and antivirus, and customize your modem settings. Get 24/7 support through a dedicated chat.

**Highlights:** Consult, pay, and automate bill payments, Upgrade internet package speed, Recharge Telcel airtime, Activate free services (Claro Video, antivirus), Activate digital bill, Customize modem name and password, 24/7 chat support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Good security
- ⚡ Fast recharge service

**What reviewers complain about**

- 🐛 Frequent crashes
- 🔍 Difficult to navigate
- 🔒 Login issues
- ⏱️ Slow performance
- 💰 Overpriced services

**Reported bugs**

- Unable to register account
- Incorrect billing information
- Payments not processing correctly

**Requested features**

- Ability to view past bills
- Option to change account details remotely
- Improved app stability and reliability


## Frequently asked questions

### Is Mi Telcel free?

Mi Telcel is free to download, with no in-app purchases.

### Is Telmex free?

Telmex is free to download, with no in-app purchases.

### Which has better reviews, Mi Telcel or Telmex?

Telmex is rated higher. Mi Telcel averages 2.8 out of 5 from 2.7K ratings, while Telmex averages 4.6 from 6.1K ratings.

### Do Mi Telcel or Telmex have ads?

Mi Telcel shows ads; Telmex does not.

### Which is updated more often, Mi Telcel or Telmex?

Mi Telcel ships an update fortnightly, and Telmex monthly. Most recently, Mi Telcel was updated on September 18, 2026 and Telmex on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*