# CCL eLab Community vs BAT Agent

The clearest difference is update cadence: BAT Agent at every 3 months against CCL eLab Community's every 16 months. CCL eLab Community's advantage is iOS requirement (9.3 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CCL eLab Community ships an update every 16 months, BAT Agent every 3 months. The most recent releases landed on September 29, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | CCL eLab Community | BAT Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | — | **[5.0 (1 ratings)](https://appshunter.io/ios/app/bat-agent/id1633306868/reviews)** |
| Number of ratings | — | **1** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 16 months | **Every 3 months** |
| Monetization | — | Free |
| Size | 3 MB | 88 MB |
| Requires iOS | **9.3** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [Clinisys Inc.](https://appshunter.io/developer/1736669224) | [Boundless Assistive Technology, LLC](https://appshunter.io/developer/1128991135) |

## What reviewers say

### CCL eLab Community

[App page](https://appshunter.io/ios/app/ccl-elab-community/id492766180)

**Features:** macOS Compatibility

**In-app purchases:** none


### BAT Agent

[App page](https://appshunter.io/ios/app/bat-agent/id1633306868)

This application provides live video support for customers of a specific client edge service. It allows for remote assistance and troubleshooting directly from your iOS device.

**Highlights:** Live video assistance, Device support, Remote troubleshooting, iOS compatible

**In-app purchases:** none


## Frequently asked questions

### Is CCL eLab Community free?

CCL eLab Community is free to download, with no in-app purchases.

### Is BAT Agent free?

BAT Agent is free to download, with no in-app purchases.

### Do CCL eLab Community or BAT Agent have ads?

Neither CCL eLab Community nor BAT Agent shows ads.

### Which is updated more often, CCL eLab Community or BAT Agent?

CCL eLab Community ships an update every 16 months, and BAT Agent every 3 months. Most recently, CCL eLab Community was updated on September 29, 2026 and BAT Agent on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*