# Citadele Bank vs Citadel Video Connect

The clearest difference is review sentiment: Citadel Video Connect at 100% against Citadele Bank's 31%. Citadel Video Connect also leads on device support (3 vs 1) and iOS requirement (14.0 vs 17.0). Citadele Bank's advantage is rating (4.9 vs 4.4). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Citadele Bank holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 132 and 135 respectively. Written reviews complicate that: 31% of Citadele Bank's written reviews are positive against 100% of Citadel Video Connect's, so the app with the better star average is not the one people write more warmly about.

Citadele Bank ships an update every 2 months, Citadel Video Connect every 3 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Citadele Bank | Citadel Video Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (132 ratings)](https://appshunter.io/ios/app/citadele-bank/id495139240/reviews)** | [4.4 (135 ratings)](https://appshunter.io/ios/app/citadel-video-connect/id1557728399/reviews) |
| Number of ratings | 132 | **135** |
| Positive reviews | 31.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 377 MB | 18 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Citadele Banka AS](https://appshunter.io/developer/495139243) | [Citadel Federal Credit Union](https://appshunter.io/developer/567804501) |

## What reviewers say

### Citadele Bank

[App page](https://appshunter.io/ios/app/citadele-bank/id495139240)

Manage your daily banking needs conveniently from your mobile device. Open an account in minutes, choose from various card options with benefits like free transfers, cash withdrawals, and insurance. Authorize payments with biometrics, block/unblock cards, and change PINs.

**Highlights:** Open account in 7 minutes, Choose from smart, supreme, and prime cards, Free transfers and ATM withdrawals worldwide, Purchase and travel insurance, Biometric payment authorization, Block/unblock cards and change PINs, Make payments up to EUR 10,000

**Features:** Apple Wallet

**In-app purchases:** none


### Citadel Video Connect

[App page](https://appshunter.io/ios/app/citadel-video-connect/id1557728399)

Securely connect with trusted financial professionals through video chat. Share documents, review agreements, and eSign important forms all within one easy-to-use tool. Experience a personal, face-to-face interaction for your financial business from any location.

**Highlights:** Secure video chat, Document sharing and review, eSignatures for agreements, Face-to-face financial interactions, Content sharing from professionals

**In-app purchases:** none


## Frequently asked questions

### Is Citadele Bank free?

Citadele Bank is free to download, with no in-app purchases.

### Is Citadel Video Connect free?

Citadel Video Connect is free to download, with no in-app purchases.

### Which has better reviews, Citadele Bank or Citadel Video Connect?

Citadele Bank is rated higher. Citadele Bank averages 4.9 out of 5 from 132 ratings, while Citadel Video Connect averages 4.4 from 135 ratings.

### Do Citadele Bank or Citadel Video Connect have ads?

Neither Citadele Bank nor Citadel Video Connect shows ads.

### Which is updated more often, Citadele Bank or Citadel Video Connect?

Citadele Bank ships an update every 2 months, and Citadel Video Connect every 3 months. Most recently, Citadele Bank was updated on November 1, 2026 and Citadel Video Connect on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*