# ServiceDesk Plus | Cloud vs Trimble ProjectSight

The clearest difference is rating: ServiceDesk Plus | Cloud at 4.4 against Trimble ProjectSight's 3.7. Trimble ProjectSight's advantage is review sentiment (53% vs 14%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceDesk Plus | Cloud holds the better App Store score, 4.4 against 3.7. Both are backed by a comparable volume of ratings — 217 and 80 respectively. Written reviews complicate that: 14% of ServiceDesk Plus | Cloud's written reviews are positive against 53% of Trimble ProjectSight's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 weeks. The most recent releases landed on September 26, 2026 and September 28, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus | Cloud | Trimble ProjectSight |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (217 ratings)](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710/reviews)** | [3.7 (80 ratings)](https://appshunter.io/ios/app/trimble-projectsight/id1503528067/reviews) |
| Number of ratings | **217** | 80 |
| Positive reviews | 13.5% of reviews | **53.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Monetization | Free with in-app purchases | Freemium |
| Size | 222 MB | 502 MB |
| Requires iOS | 16.0 | 16.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Trimble Inc.](https://appshunter.io/developer/322561665) |

## What reviewers say

### ServiceDesk Plus | Cloud

[App page](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

**Highlights:** Request management, Task management, Approval management, Real-time notifications, Dynamic dashboard, Asset management, AI-powered smart assistant

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for remote access
- 👍 Useful for creating tickets
- 👍 Great visibility for customer/technician
- 👍 Works well on iPhone
- 👍 Great app (when it works)

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues/loops
- 🐛 App is complicated/difficult to use
- 🐛 Does not update/sync with online portal
- 🐛 Lacks basic functionality

**Reported bugs**

- App crashes frequently
- Login loop/unable to sign in
- App does not update/sync with web portal
- MSP instance no longer supported
- Cannot access Requests module

**Requested features**

- Convert ticket types (incident/request)
- Access CMDB data
- Dark mode
- Calendar integration
- Support for on-premise installations


### Trimble ProjectSight

[App page](https://appshunter.io/ios/app/trimble-projectsight/id1503528067)

Organize construction teams and simplify paperwork by connecting the field and office. Access project information, including drawings and reports, from anywhere, even offline. Share progress updates and capture issues instantly.

**Highlights:** Organize construction teams, Simplify paperwork, Connect field and office, Access project data offline, Share progress updates, Capture and share issues

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to get started
- 👍 Intuitive interface
- 👍 Practical and clear features
- 👍 Efficient experience
- 👍 Free version available

**What reviewers complain about**

- 🐛 Crashes all the time
- 🐛 Changes pages without touching
- 🐛 Requires re-login after crash
- 🐛 Missing half of desktop functions
- 🐛 Constant problems with daily reports, uploads, downloads

**Reported bugs**

- App crashes 5-6 times an hour
- App changes pages without touching screen
- Requires re-login after being kicked out
- Constant problems with daily reports, uploads, downloads
- App tends to be very glitchy and skippy

**Requested features**

- Picture module
- More tools needed
- Advanced analytics dashboard
- Dark mode option


## Frequently asked questions

### Is ServiceDesk Plus | Cloud free?

ServiceDesk Plus | Cloud is free to download, with no in-app purchases.

### Is Trimble ProjectSight free?

Trimble ProjectSight is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus | Cloud or Trimble ProjectSight?

ServiceDesk Plus | Cloud is rated higher. ServiceDesk Plus | Cloud averages 4.4 out of 5 from 217 ratings, while Trimble ProjectSight averages 3.7 from 80 ratings.

### Do ServiceDesk Plus | Cloud or Trimble ProjectSight have ads?

Neither ServiceDesk Plus | Cloud nor Trimble ProjectSight shows ads.

### Which is updated more often, ServiceDesk Plus | Cloud or Trimble ProjectSight?

ServiceDesk Plus | Cloud ships an update every 2 weeks, and Trimble ProjectSight every 2 weeks. Most recently, ServiceDesk Plus | Cloud was updated on September 26, 2026 and Trimble ProjectSight on September 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*