# ServiceDesk Plus | Cloud vs Oracle Mobile SCM for EBS

The clearest difference is rating: Oracle Mobile SCM for EBS at 5.0 against ServiceDesk Plus | Cloud's 4.4. Oracle Mobile SCM for EBS also leads on monetization model (free vs free with in-app purchases) and iOS requirement (14.0.0 vs 16.0). ServiceDesk Plus | Cloud's advantage is update cadence (fortnightly vs every 6 months) and ratings volume (217 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Oracle Mobile SCM for EBS holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: ServiceDesk Plus | Cloud has 217 ratings behind it against 1, so its average is the more settled of the two.

ServiceDesk Plus | Cloud ships an update fortnightly, Oracle Mobile SCM for EBS every 6 months. The most recent releases landed on October 14, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus | Cloud | Oracle Mobile SCM for EBS |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (217 ratings)](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/oracle-mobile-scm-for-ebs/id1668791052/reviews)** |
| Number of ratings | **217** | 1 |
| Positive reviews | 13.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 6 months |
| Monetization | Free with in-app purchases | **Free** |
| Size | 223 MB | 134 MB |
| Requires iOS | 16.0 | **14.0.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Oracle America, Inc.](https://appshunter.io/developer/284793707) |

## What reviewers say

### ServiceDesk Plus | Cloud

[App page](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

**Highlights:** Request management, Task management, Approval management, Real-time notifications, Dynamic dashboard, Asset management, AI-powered smart assistant

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for remote access
- 👍 Useful for creating tickets
- 👍 Great visibility for customer/technician
- 👍 Works well on iPhone
- 👍 Great app (when it works)

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues/loops
- 🐛 App is complicated/difficult to use
- 🐛 Does not update/sync with online portal
- 🐛 Lacks basic functionality

**Reported bugs**

- App crashes frequently
- Login loop/unable to sign in
- App does not update/sync with web portal
- MSP instance no longer supported
- Cannot access Requests module

**Requested features**

- Convert ticket types (incident/request)
- Access CMDB data
- Dark mode
- Calendar integration
- Support for on-premise installations


### Oracle Mobile SCM for EBS

[App page](https://appshunter.io/ios/app/oracle-mobile-scm-for-ebs/id1668791052)

Streamline supply chain operations with mobile access to Oracle E-Business Suite. Perform inventory, warehouse, manufacturing, quality, and asset management transactions directly from your smartphone.

**Highlights:** Material on-hand inquiry, Label printing, Inventory transactions, Warehouse management execution, Manufacturing transactions, Quality data collection, Enterprise asset management

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus | Cloud free?

ServiceDesk Plus | Cloud is free to download, with no in-app purchases.

### Is Oracle Mobile SCM for EBS free?

Oracle Mobile SCM for EBS is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus | Cloud or Oracle Mobile SCM for EBS?

Oracle Mobile SCM for EBS is rated higher. ServiceDesk Plus | Cloud averages 4.4 out of 5 from 217 ratings, while Oracle Mobile SCM for EBS averages 5.0 from 1 ratings.

### Do ServiceDesk Plus | Cloud or Oracle Mobile SCM for EBS have ads?

Neither ServiceDesk Plus | Cloud nor Oracle Mobile SCM for EBS shows ads.

### Which is updated more often, ServiceDesk Plus | Cloud or Oracle Mobile SCM for EBS?

ServiceDesk Plus | Cloud ships an update fortnightly, and Oracle Mobile SCM for EBS every 6 months. Most recently, ServiceDesk Plus | Cloud was updated on October 14, 2026 and Oracle Mobile SCM for EBS on October 16, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*