# ServiceDesk Plus | Cloud vs Liquid UI Client for SAP

ServiceDesk Plus | Cloud and Liquid UI Client for SAP both sit at 4.4 stars, but that hides the real split: 51% of Liquid UI Client for SAP's written reviews are positive against 14% of ServiceDesk Plus | Cloud's. Liquid UI Client for SAP also leads on device support (4 vs 2) and iOS requirement (9.0 vs 16.0). ServiceDesk Plus | Cloud's advantage is in-app purchases (none vs 4) and update cadence (every 2 weeks vs every 2 months). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Liquid UI Client for SAP sells 4 in-app purchases, starting at $199.99 per year. ServiceDesk Plus | Cloud asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.4 for ServiceDesk Plus | Cloud against 4.4 for Liquid UI Client for SAP. Both are backed by a comparable volume of ratings — 217 and 180 respectively. Written reviews are what separate them: 14% of ServiceDesk Plus | Cloud's written reviews are positive against 51% of Liquid UI Client for SAP's.

ServiceDesk Plus | Cloud ships an update every 2 weeks, Liquid UI Client for SAP every 2 months. The most recent releases landed on September 25, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus | Cloud | Liquid UI Client for SAP |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (217 ratings)](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710/reviews) | [4.4 (180 ratings)](https://appshunter.io/ios/app/liquid-ui-client-for-sap/id601948593/reviews) |
| Number of ratings | **217** | 180 |
| Positive reviews | 13.5% of reviews | **51.3% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 2 months |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 222 MB | 54 MB |
| Requires iOS | 16.0 | **9.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Synactive Inc.](https://appshunter.io/developer/371186832) |

## What reviewers say

### ServiceDesk Plus | Cloud

[App page](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

**Highlights:** Request management, Task management, Approval management, Real-time notifications, Dynamic dashboard, Asset management, AI-powered smart assistant

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for remote access
- 👍 Useful for creating tickets
- 👍 Great visibility for customer/technician
- 👍 Works well on iPhone
- 👍 Great app (when it works)

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues/loops
- 🐛 App is complicated/difficult to use
- 🐛 Does not update/sync with online portal
- 🐛 Lacks basic functionality

**Reported bugs**

- App crashes frequently
- Login loop/unable to sign in
- App does not update/sync with web portal
- MSP instance no longer supported
- Cannot access Requests module

**Requested features**

- Convert ticket types (incident/request)
- Access CMDB data
- Dark mode
- Calendar integration
- Support for on-premise installations


### Liquid UI Client for SAP

[App page](https://appshunter.io/ios/app/liquid-ui-client-for-sap/id601948593)

This app provides instant mobile access to SAP systems, allowing users to adapt and innovate existing transactions without reprogramming. It offers enhanced security, automation, and integration capabilities for various SAP modules.

**Highlights:** Instant mobile SAP GUI access, Adapt and innovate SAP transactions, Rule-based barcode integration, Automate SAP processes, World-class security and encryption, Integrate with web services and databases

**Features:** Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Yearly Subscription | $199.99 | per year |
| Client License 1-Month | $7.99 | one-time |
| Liquid UI Client for SAP | $79.99 | one-time |
| Client License 365 | $79.99 | one-time |


## Frequently asked questions

### Is ServiceDesk Plus | Cloud free?

ServiceDesk Plus | Cloud is free to download, with no in-app purchases.

### Is Liquid UI Client for SAP free?

Liquid UI Client for SAP is free to download, with in-app purchases available.

### Which has better reviews, ServiceDesk Plus | Cloud or Liquid UI Client for SAP?

ServiceDesk Plus | Cloud and Liquid UI Client for SAP are both rated 4.4 out of 5 on the App Store, from 217 and 180 ratings respectively.

### Do ServiceDesk Plus | Cloud or Liquid UI Client for SAP have ads?

Neither ServiceDesk Plus | Cloud nor Liquid UI Client for SAP shows ads.

### Which is updated more often, ServiceDesk Plus | Cloud or Liquid UI Client for SAP?

ServiceDesk Plus | Cloud ships an update every 2 weeks, and Liquid UI Client for SAP every 2 months. Most recently, ServiceDesk Plus | Cloud was updated on September 25, 2026 and Liquid UI Client for SAP on September 17, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*