# ServiceDesk Plus | Cloud vs Infor Ming.le™

ServiceDesk Plus | Cloud and Infor Ming.le™ both sit at 4.4 stars, but that hides the real split: 83% of Infor Ming.le™'s written reviews are positive against 14% of ServiceDesk Plus | Cloud's. Infor Ming.le™ also leads on monetization model (free vs free with in-app purchases) and device support (4 vs 2). ServiceDesk Plus | Cloud's advantage is ratings volume (217 vs 5) and update cadence (fortnightly vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.4 for ServiceDesk Plus | Cloud against 4.4 for Infor Ming.le™. That said, the two scores are not equally well evidenced: ServiceDesk Plus | Cloud has 217 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 14% of ServiceDesk Plus | Cloud's written reviews are positive against 83% of Infor Ming.le™'s.

ServiceDesk Plus | Cloud ships an update fortnightly, Infor Ming.le™ every 5 weeks. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | ServiceDesk Plus | Cloud | Infor Ming.le™ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (217 ratings)](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710/reviews) | [4.4 (5 ratings)](https://appshunter.io/ios/app/infor-mingle/id915831034/reviews) |
| Number of ratings | **217** | 5 |
| Positive reviews | 13.5% of reviews | **83.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 5 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 223 MB | 27 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod, Apple Watch** |
| Age rating | 4+ | 12+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Infor (US), LLC](https://appshunter.io/developer/493525183) |

## What reviewers say

### ServiceDesk Plus | Cloud

[App page](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

**Highlights:** Request management, Task management, Approval management, Real-time notifications, Dynamic dashboard, Asset management, AI-powered smart assistant

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Handy for remote access
- 👍 Useful for creating tickets
- 👍 Great visibility for customer/technician
- 👍 Works well on iPhone
- 👍 Great app (when it works)

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Login issues/loops
- 🐛 App is complicated/difficult to use
- 🐛 Does not update/sync with online portal
- 🐛 Lacks basic functionality

**Reported bugs**

- App crashes frequently
- Login loop/unable to sign in
- App does not update/sync with web portal
- MSP instance no longer supported
- Cannot access Requests module

**Requested features**

- Convert ticket types (incident/request)
- Access CMDB data
- Dark mode
- Calendar integration
- Support for on-premise installations


### Infor Ming.le™

[App page](https://appshunter.io/ios/app/infor-mingle/id915831034)

This business collaboration app streamlines workflows and enhances communication by integrating social technologies with organizational systems. Users can share documents, plans, and photos, and manage tasks and approvals from any mobile device, boosting productivity and efficiency.

**Highlights:** Social collaboration tools, Business process management, Document and photo sharing, Task and approval management, Searchable activity logs, Workflow interface

**Features:** Apple Watch app

**In-app purchases:** none


## Frequently asked questions

### Is ServiceDesk Plus | Cloud free?

ServiceDesk Plus | Cloud is free to download, with no in-app purchases.

### Is Infor Ming.le™ free?

Infor Ming.le™ is free to download, with no in-app purchases.

### Which has better reviews, ServiceDesk Plus | Cloud or Infor Ming.le™?

ServiceDesk Plus | Cloud and Infor Ming.le™ are both rated 4.4 out of 5 on the App Store, from 217 and 5 ratings respectively.

### Do ServiceDesk Plus | Cloud or Infor Ming.le™ have ads?

Neither ServiceDesk Plus | Cloud nor Infor Ming.le™ shows ads.

### Which is updated more often, ServiceDesk Plus | Cloud or Infor Ming.le™?

ServiceDesk Plus | Cloud ships an update fortnightly, and Infor Ming.le™ every 5 weeks. Most recently, ServiceDesk Plus | Cloud was updated on October 14, 2026 and Infor Ming.le™ on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
