# Remote Support ezHelp vs TriGen

The clearest difference is update cadence: TriGen at monthly against Remote Support ezHelp's every 3 months. Remote Support ezHelp's advantage is iOS requirement (9.0 vs 12.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Remote Support ezHelp ships an update every 3 months, TriGen monthly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Remote Support ezHelp | TriGen |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Size | 23 MB | 53 MB |
| Requires iOS | **9.0** | 12.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [midassoft Co., Ltd.](https://appshunter.io/developer/847309924) | [EYL INC](https://appshunter.io/developer/1144415361) |

## What reviewers say

### Remote Support ezHelp

[App page](https://appshunter.io/ios/app/remote-support-ezhelp/id497903027)

**Features:** macOS Compatibility

**In-app purchases:** none


### TriGen

[App page](https://appshunter.io/ios/app/trigen/id1144415362)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Remote Support ezHelp free?

Remote Support ezHelp is free to download, with no in-app purchases.

### Is TriGen free?

TriGen is free to download, with no in-app purchases.

### Do Remote Support ezHelp or TriGen have ads?

Neither Remote Support ezHelp nor TriGen shows ads.

### Which is updated more often, Remote Support ezHelp or TriGen?

Remote Support ezHelp ships an update every 3 months, and TriGen monthly. Most recently, Remote Support ezHelp was updated on November 1, 2026 and TriGen on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*