# XProtect® Mobile vs Tyler Shield Mobile

The clearest difference is rating: Tyler Shield Mobile at 3.8 against XProtect® Mobile's 2.2. Tyler Shield Mobile also leads on review sentiment (53% vs 25%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tyler Shield Mobile holds the better App Store score, 3.8 against 2.2. Both are backed by a comparable volume of ratings — 126 and 326 respectively. Written reviews point the same way: 25% of XProtect® Mobile's written reviews are positive against 53% of Tyler Shield Mobile's.

XProtect® Mobile ships an update every 2 months, Tyler Shield Mobile every 4 weeks. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | XProtect® Mobile | Tyler Shield Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (126 ratings)](https://appshunter.io/ios/app/xprotect-mobile/id498447321/reviews) | **[3.8 (326 ratings)](https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455/reviews)** |
| Number of ratings | 126 | **326** |
| Positive reviews | 24.6% of reviews | **52.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 38 MB | 155 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [MILESTONE SYSTEMS A/S](https://appshunter.io/developer/498447324) | [Tyler Technologies, Inc](https://appshunter.io/developer/723747024) |

## What reviewers say

### XProtect® Mobile

[App page](https://appshunter.io/ios/app/xprotect-mobile/id498447321)

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

**Highlights:** View live video, Playback recorded video, Export recorded video, Listen to audio, Speak through camera speakers, Stream mobile device video, Receive push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 👍 Easy to navigate
- 🔒 Secure remote access
- 💡 Innovative features

**What reviewers complain about**

- 🐛 Frequent crashes
- 🔍 Difficult to find recorded footage
- 🔋 High battery consumption
- 🚫 Lack of basic features

**Reported bugs**

- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates

**Requested features**

- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support


### Tyler Shield Mobile

[App page](https://appshunter.io/ios/app/tyler-shield-mobile/id1309857455)

Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.

**Highlights:** Intelligent, law-specific dispatching, Context-aware critical information, Easy-to-read route to calls, Responder location and ETA, Instant access to building maps and plans, Secure communications, Real-time call details

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great app overall
- 👍 Works well
- 👍 Informative for supervisors
- 👍 Useful in the field
- 👍 Great for plain clothes/uniform

**What reviewers complain about**

- 👎 Not user friendly
- 👎 Unreliable in rural areas
- 👎 Was not what was promised
- 👎 Functionality doesn't work
- 👎 App keeps failing

**Reported bugs**

- Date of birth incorrect
- Routing function incorrect
- Can't print
- Clipping to clipboard no longer works
- App re-logs and shows in service if not shut down

**Requested features**

- Wish it had CarPlay
- Connect to Apple CarPlay
- Support for CarPlay
- Add CarPlay capabilities
- Ability to view call details of other calls when on a ticket


## Frequently asked questions

### Is XProtect® Mobile free?

XProtect® Mobile is free to download, with no in-app purchases.

### Is Tyler Shield Mobile free?

Tyler Shield Mobile is free to download, with no in-app purchases.

### Which has better reviews, XProtect® Mobile or Tyler Shield Mobile?

Tyler Shield Mobile is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while Tyler Shield Mobile averages 3.8 from 326 ratings.

### Do XProtect® Mobile or Tyler Shield Mobile have ads?

Neither XProtect® Mobile nor Tyler Shield Mobile shows ads.

### Which is updated more often, XProtect® Mobile or Tyler Shield Mobile?

XProtect® Mobile ships an update every 2 months, and Tyler Shield Mobile every 4 weeks. Most recently, XProtect® Mobile was updated on October 26, 2026 and Tyler Shield Mobile on October 29, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*