# XProtect® Mobile vs Genetec Mobile

The clearest difference is rating: Genetec Mobile at 3.2 against XProtect® Mobile's 2.2. Genetec Mobile also leads on iOS requirement (14.0 vs 18.0). XProtect® Mobile's advantage is review sentiment (25% vs 14%) and ratings volume (126 vs 38). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Genetec Mobile holds the better App Store score, 3.2 against 2.2. Both are backed by a comparable volume of ratings — 126 and 38 respectively. Written reviews complicate that: 25% of XProtect® Mobile's written reviews are positive against 14% of Genetec Mobile's, so the app with the better star average is not the one people write more warmly about.

XProtect® Mobile ships an update every 2 months, Genetec Mobile monthly. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | XProtect® Mobile | Genetec Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (126 ratings)](https://appshunter.io/ios/app/xprotect-mobile/id498447321/reviews) | **[3.2 (38 ratings)](https://appshunter.io/ios/app/genetec-mobile/id1434077217/reviews)** |
| Number of ratings | **126** | 38 |
| Positive reviews | **24.6% of reviews** | 13.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 38 MB | 222 MB |
| Requires iOS | 18.0 | **14.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [MILESTONE SYSTEMS A/S](https://appshunter.io/developer/498447324) | [Genetec](https://appshunter.io/developer/393574513) |

## What reviewers say

### XProtect® Mobile

[App page](https://appshunter.io/ios/app/xprotect-mobile/id498447321)

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

**Highlights:** View live video, Playback recorded video, Export recorded video, Listen to audio, Speak through camera speakers, Stream mobile device video, Receive push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 👍 Easy to navigate
- 🔒 Secure remote access
- 💡 Innovative features

**What reviewers complain about**

- 🐛 Frequent crashes
- 🔍 Difficult to find recorded footage
- 🔋 High battery consumption
- 🚫 Lack of basic features

**Reported bugs**

- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates

**Requested features**

- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support


### Genetec Mobile

[App page](https://appshunter.io/ios/app/genetec-mobile/id1434077217)

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

**Highlights:** Access video surveillance, access control, and ALPR, Control PTZ cameras and view live/playback video, Manage access points and door controls, Utilize ALPR hotlists and plate reads, Manage incidents with Mission Control, Receive push notifications for alarms and events, Stream and share live video from your device

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is XProtect® Mobile free?

XProtect® Mobile is free to download, with no in-app purchases.

### Is Genetec Mobile free?

Genetec Mobile is free to download, with no in-app purchases.

### Which has better reviews, XProtect® Mobile or Genetec Mobile?

Genetec Mobile is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while Genetec Mobile averages 3.2 from 38 ratings.

### Do XProtect® Mobile or Genetec Mobile have ads?

Neither XProtect® Mobile nor Genetec Mobile shows ads.

### Which is updated more often, XProtect® Mobile or Genetec Mobile?

XProtect® Mobile ships an update every 2 months, and Genetec Mobile monthly. Most recently, XProtect® Mobile was updated on November 1, 2026 and Genetec Mobile on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*