# XProtect® Mobile vs Incident Aware

The clearest difference is rating: Incident Aware at 5.0 against XProtect® Mobile's 2.2. Incident Aware also leads on iOS requirement (12.0 vs 18.0). XProtect® Mobile's advantage is ratings volume (126 vs 1) and review sentiment (25% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Incident Aware holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: XProtect® Mobile has 126 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 25% of XProtect® Mobile's written reviews are positive against 0% of Incident Aware's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 5, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | XProtect® Mobile | Incident Aware |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (126 ratings)](https://appshunter.io/ios/app/xprotect-mobile/id498447321/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/incident-aware/id1546185503/reviews)** |
| Number of ratings | **126** | 1 |
| Positive reviews | **24.8% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 38 MB | 86 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [MILESTONE SYSTEMS A/S](https://appshunter.io/developer/498447324) | [Genesis Systems](https://appshunter.io/developer/1546185505) |

## What reviewers say

### XProtect® Mobile

[App page](https://appshunter.io/ios/app/xprotect-mobile/id498447321)

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

**Highlights:** View live video, Playback recorded video, Export recorded video, Listen to audio, Speak through camera speakers, Stream mobile device video, Receive push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 👍 Easy to navigate
- 🔒 Secure remote access
- 💡 Innovative features

**What reviewers complain about**

- 🐛 Frequent crashes
- 🔍 Difficult to find recorded footage
- 🔋 High battery consumption
- 🚫 Lack of basic features

**Reported bugs**

- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates

**Requested features**

- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support


### Incident Aware

[App page](https://appshunter.io/ios/app/incident-aware/id1546185503)

This app streamlines organizational communication by providing instant alerts, incident reporting, and real-time information exchange. It facilitates mass notifications, GPS tracking, and comprehensive record management for improved response and record-keeping.

**Highlights:** Instant on-site emergency alerting, Easy mass notifications, Simplified incident reporting, Powerful incident collaboration, GPS tracking, Comprehensive record management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is XProtect® Mobile free?

XProtect® Mobile is free to download, with no in-app purchases.

### Is Incident Aware free?

Incident Aware is free to download, with no in-app purchases.

### Which has better reviews, XProtect® Mobile or Incident Aware?

Incident Aware is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while Incident Aware averages 5.0 from 1 ratings.

### Do XProtect® Mobile or Incident Aware have ads?

Neither XProtect® Mobile nor Incident Aware shows ads.

### Which is updated more often, XProtect® Mobile or Incident Aware?

XProtect® Mobile ships an update every 2 months, and Incident Aware every 2 months. Most recently, XProtect® Mobile was updated on September 5, 2026 and Incident Aware on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*