# My Optus vs Moose Mobile

The clearest difference is rating: My Optus at 4.5 against Moose Mobile's 2.0. My Optus also leads on update cadence (every 3 weeks vs every 17 months) and ratings volume (1.1K vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Optus holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 22% of My Optus's written reviews are positive against 25% of Moose Mobile's, so the app with the better star average is not the one people write more warmly about.

My Optus ships an update every 3 weeks, Moose Mobile every 17 months. Both last shipped on November 11, 2026.

## The numbers

| Metric | My Optus | Moose Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (1.1K ratings)](https://appshunter.io/ios/app/my-optus/id503716230/reviews)** | [2.0 (1 ratings)](https://appshunter.io/ios/app/moose-mobile/id1259048342/reviews) |
| Number of ratings | **1.1K** | 1 |
| Positive reviews | 21.8% of reviews | **25.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 17 months |
| Monetization | Free | Free |
| Size | 161 MB | 7 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Optus Mobile](https://appshunter.io/developer/330227157) | [Telco Pay Pty Ltd](https://appshunter.io/developer/1259048341) |

## What reviewers say

### My Optus

[App page](https://appshunter.io/ios/app/my-optus/id503716230)

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

**Highlights:** Manage services, View subscriptions, Shop for deals, 24/7 messaging support, Secure payments

**In-app purchases:** none

**What reviewers like**

- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature

**What reviewers complain about**

- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches

**Reported bugs**

- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments

**Requested features**

- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels


### Moose Mobile

[App page](https://appshunter.io/ios/app/moose-mobile/id1259048342)

Easily manage your mobile account on the go. Check your data usage, review past invoices, and update your personal information quickly and conveniently. Requires an internet connection for full functionality.

**Highlights:** Log in to account, Check data usage, View invoices, Update personal details, Internet connection required

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💰 Great savings on plans
- 👍 Simple and clear interface
- ✅ Reliable Australian-based support
- 🚀 Fast response with SIM orders
- ℹ️ Provides necessary usage information

**What reviewers complain about**

- 🐛 Verification codes not working
- ❌ App frequently crashes or won't open
- 🐌 Slow loading times
- 🔒 Auto-login/remember me function not working
- 💸 Hidden fees and expensive extra data

**Reported bugs**

- Verification code from email not working
- Security check codes not working
- App won't open or shows a blank white screen
- App crashes
- Auto login/remember me function not working

**Requested features**

- Biometric login options (PIN, Face ID, Touch ID)
- Dark mode
- Modernize the app interface
- Ability to cancel subscriptions in the app
- Add color and visual improvements (e.g., pie chart for data)


## Frequently asked questions

### Is My Optus free?

My Optus is free to download, with no in-app purchases.

### Is Moose Mobile free?

Moose Mobile is free to download, with no in-app purchases.

### Which has better reviews, My Optus or Moose Mobile?

My Optus is rated higher. My Optus averages 4.5 out of 5 from 1.1K ratings, while Moose Mobile averages 2.0 from 1 ratings.

### Do My Optus or Moose Mobile have ads?

Neither My Optus nor Moose Mobile shows ads.

### Which is updated more often, My Optus or Moose Mobile?

My Optus ships an update every 3 weeks, and Moose Mobile every 17 months. Most recently, My Optus was updated on November 11, 2026 and Moose Mobile on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*