# My Optus vs PARK'nPAY

The clearest difference is review sentiment: PARK'nPAY at 40% against My Optus's 22%. PARK'nPAY also leads on rating (4.7 vs 4.5). My Optus's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (1.1K vs 148). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PARK'nPAY holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 22% of My Optus's written reviews are positive against 40% of PARK'nPAY's.

My Optus ships an update every 3 weeks, PARK'nPAY every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | My Optus | PARK'nPAY |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (1.1K ratings)](https://appshunter.io/ios/app/my-optus/id503716230/reviews) | **[4.7 (148 ratings)](https://appshunter.io/ios/app/parknpay/id1453474761/reviews)** |
| Number of ratings | **1.1K** | 148 |
| Positive reviews | 21.8% of reviews | **39.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 160 MB | 79 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPod, Apple Watch |
| Age rating | 4+ | 4+ |
| Developer | [Optus Mobile](https://appshunter.io/developer/330227157) | [Department of Customer Service](https://appshunter.io/developer/1047394004) |

## What reviewers say

### My Optus

[App page](https://appshunter.io/ios/app/my-optus/id503716230)

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

**Highlights:** Manage services, View subscriptions, Shop for deals, 24/7 messaging support, Secure payments

**In-app purchases:** none

**What reviewers like**

- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature

**What reviewers complain about**

- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches

**Reported bugs**

- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments

**Requested features**

- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels


### PARK'nPAY

[App page](https://appshunter.io/ios/app/parknpay/id1453474761)

Find and pay for parking without meters or tickets. Choose to pay at the end of your session for exact charges or pay upfront and top up remotely. Save vehicle and payment details for convenience.

**Highlights:** Ticketless parking payments, Pay-as-you-go parking, Upfront payment and top-ups, Save vehicle and payment details, Multiple payment methods accepted, Find parking locations

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing

**Reported bugs**

- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing

**Requested features**

- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection


## Frequently asked questions

### Is My Optus free?

My Optus is free to download, with no in-app purchases.

### Is PARK'nPAY free?

PARK'nPAY is free to download, with no in-app purchases.

### Which has better reviews, My Optus or PARK'nPAY?

PARK'nPAY is rated higher. My Optus averages 4.5 out of 5 from 1.1K ratings, while PARK'nPAY averages 4.7 from 148 ratings.

### Do My Optus or PARK'nPAY have ads?

Neither My Optus nor PARK'nPAY shows ads.

### Which is updated more often, My Optus or PARK'nPAY?

My Optus ships an update every 3 weeks, and PARK'nPAY every 2 months. Most recently, My Optus was updated on November 1, 2026 and PARK'nPAY on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*