# My Optus vs Lebara

The clearest difference is rating: My Optus at 4.5 against Lebara's 2.2. My Optus also leads on ratings volume (1.1K vs 6) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Optus holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 21% of My Optus's written reviews are positive against 18% of Lebara's.

My Optus ships an update every 3 weeks, Lebara every 2 months. The most recent releases landed on September 28, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | My Optus | Lebara |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (1.1K ratings)](https://appshunter.io/ios/app/my-optus/id503716230/reviews)** | [2.2 (6 ratings)](https://appshunter.io/ios/app/lebara/id1480630528/reviews) |
| Number of ratings | **1.1K** | 6 |
| Positive reviews | **21.5% of reviews** | 17.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 159 MB | 37 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Optus Mobile](https://appshunter.io/developer/330227157) | [Vodafone Hutchison Australia](https://appshunter.io/developer/339475544) |

## What reviewers say

### My Optus

[App page](https://appshunter.io/ios/app/my-optus/id503716230)

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

**Highlights:** Manage services, View subscriptions, Shop for deals, 24/7 messaging support, Secure payments

**In-app purchases:** none

**What reviewers like**

- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature

**What reviewers complain about**

- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches

**Reported bugs**

- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments

**Requested features**

- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels


### Lebara

[App page](https://appshunter.io/ios/app/lebara/id1480630528)

Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.

**Highlights:** Activate new service, Check data and call usage, Manage mobile plans, Purchase add-ons and roaming, Recharge account

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great user interface design
- 👍 Simplistic and user-friendly app
- 👍 Informative usage meter
- 👍 Express recharge feature
- 👍 Clean and minimalist layout

**What reviewers complain about**

- 🐛 Activation issues are rampant
- 🐛 Payment rejections and card issues
- 🐛 Poor network coverage/signal
- 🐛 Data runs out quickly
- 🐛 SIM card activation failures

**Reported bugs**

- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data

**Requested features**

- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM


## Frequently asked questions

### Is My Optus free?

My Optus is free to download, with no in-app purchases.

### Is Lebara free?

Lebara is free to download, with no in-app purchases.

### Which has better reviews, My Optus or Lebara?

My Optus is rated higher. My Optus averages 4.5 out of 5 from 1.1K ratings, while Lebara averages 2.2 from 6 ratings.

### Do My Optus or Lebara have ads?

Neither My Optus nor Lebara shows ads.

### Which is updated more often, My Optus or Lebara?

My Optus ships an update every 3 weeks, and Lebara every 2 months. Most recently, My Optus was updated on September 28, 2026 and Lebara on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*