# My Optus vs ProTrack AU

The clearest difference is iOS requirement: ProTrack AU at 13.0 against My Optus's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Optus ships an update every 3 weeks, ProTrack AU every 2 weeks. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.

## The numbers

| Metric | My Optus | ProTrack AU |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (1.1K ratings)](https://appshunter.io/ios/app/my-optus/id503716230/reviews)** | — |
| Number of ratings | **1.1K** | — |
| Positive reviews | 21.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | — |
| Size | 161 MB | 61 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Optus Mobile](https://appshunter.io/developer/330227157) | [PROLEAGUE GROUP PTY LTD](https://appshunter.io/developer/1883900852) |

## What reviewers say

### My Optus

[App page](https://appshunter.io/ios/app/my-optus/id503716230)

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

**Highlights:** Manage services, View subscriptions, Shop for deals, 24/7 messaging support, Secure payments

**In-app purchases:** none

**What reviewers like**

- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature

**What reviewers complain about**

- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches

**Reported bugs**

- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments

**Requested features**

- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels


### ProTrack AU

[App page](https://appshunter.io/ios/app/protrack-au/id6778709714)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is My Optus free?

My Optus is free to download, with no in-app purchases.

### Is ProTrack AU free?

ProTrack AU is free to download, with no in-app purchases.

### Do My Optus or ProTrack AU have ads?

Neither My Optus nor ProTrack AU shows ads.

### Which is updated more often, My Optus or ProTrack AU?

My Optus ships an update every 3 weeks, and ProTrack AU every 2 weeks. Most recently, My Optus was updated on November 7, 2026 and ProTrack AU on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*