# My Optus vs Emergency Plus

The clearest difference is rating: Emergency Plus at 5.0 against My Optus's 4.5. Emergency Plus also leads on review sentiment (48% vs 22%). My Optus's advantage is update cadence (every 3 weeks vs every 9 months) and ratings volume (1.1K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Emergency Plus holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: My Optus has 1.1K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 22% of My Optus's written reviews are positive against 48% of Emergency Plus's.

My Optus ships an update every 3 weeks, Emergency Plus every 9 months. Both last shipped on November 1, 2026.

## The numbers

| Metric | My Optus | Emergency Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (1.1K ratings)](https://appshunter.io/ios/app/my-optus/id503716230/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/emergency-plus/id691814685/reviews)** |
| Number of ratings | **1.1K** | 2 |
| Positive reviews | 21.8% of reviews | **48.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 9 months |
| Monetization | Free | Free |
| Size | 160 MB | 42 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Optus Mobile](https://appshunter.io/developer/330227157) | [National Triple Zero Awareness Work Group](https://appshunter.io/developer/963596999) |

## What reviewers say

### My Optus

[App page](https://appshunter.io/ios/app/my-optus/id503716230)

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

**Highlights:** Manage services, View subscriptions, Shop for deals, 24/7 messaging support, Secure payments

**In-app purchases:** none

**What reviewers like**

- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature

**What reviewers complain about**

- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches

**Reported bugs**

- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments

**Requested features**

- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels


### Emergency Plus

[App page](https://appshunter.io/ios/app/emergency-plus/id691814685)

This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.

**Highlights:** Quick emergency calls, Accurate location sharing, GPS functionality, what3words integration, Offline location support, Access to Triple Zero (000)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great idea and concept
- 🚀 Works well for many users
- 💡 Useful in emergencies
- ✅ Easy to use
- 📍 Accurate location sharing

**What reviewers complain about**

- 🐛 Crashes frequently
- ❌ Unreliable GPS/address
- 🔴 Poor color contrast
- 🚫 Not backward compatible
- 📱 Requires latest OS

**Reported bugs**

- App crashes seconds after opening
- Call drops out
- Address shown is incorrect
- GPS location inaccurate
- App crashes on older iPhones (iPhone 8)

**Requested features**

- Ability to copy/paste GPS location
- Changeable font colors
- Save home/work addresses
- Add metronome for CPR cadence
- Flashing screen for CPR cadence


## Frequently asked questions

### Is My Optus free?

My Optus is free to download, with no in-app purchases.

### Is Emergency Plus free?

Emergency Plus is free to download, with no in-app purchases.

### Which has better reviews, My Optus or Emergency Plus?

Emergency Plus is rated higher. My Optus averages 4.5 out of 5 from 1.1K ratings, while Emergency Plus averages 5.0 from 2 ratings.

### Do My Optus or Emergency Plus have ads?

Neither My Optus nor Emergency Plus shows ads.

### Which is updated more often, My Optus or Emergency Plus?

My Optus ships an update every 3 weeks, and Emergency Plus every 9 months. Most recently, My Optus was updated on November 1, 2026 and Emergency Plus on November 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*