# FLIR Tools vs ASHI Helpdesk

The clearest difference is review sentiment: ASHI Helpdesk at 100% against FLIR Tools's 18%. ASHI Helpdesk also leads on rating (5.0 vs 1.8) and iOS requirement (12.0 vs 18.0). FLIR Tools's advantage is update cadence (monthly vs every 9 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ASHI Helpdesk holds the better App Store score, 5.0 against 1.8. Both are backed by a comparable volume of ratings — 19 and 7 respectively. Written reviews point the same way: 18% of FLIR Tools's written reviews are positive against 100% of ASHI Helpdesk's.

FLIR Tools ships an update monthly, ASHI Helpdesk every 9 months. The most recent releases landed on October 22, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | FLIR Tools | ASHI Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (19 ratings)](https://appshunter.io/ios/app/flir-tools/id511247887/reviews) | **[5.0 (7 ratings)](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799/reviews)** |
| Number of ratings | **19** | 7 |
| Positive reviews | 17.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 9 months |
| Monetization | Free | Free |
| Size | 192 MB | 175 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [FLIR Systems Aktiebolag](https://appshunter.io/developer/408612990) | [American Society of Home Inspectors, Inc](https://appshunter.io/developer/1156463142) |

## What reviewers say

### FLIR Tools

[App page](https://appshunter.io/ios/app/flir-tools/id511247887)

This app allows professional thermographers to view and capture live infrared video and stills from select FLIR cameras on their mobile devices. It enables remote operation of cameras, data analysis, and report generation for thermal imaging inspections.

**Highlights:** Live infrared video streaming, Remote camera operation, Import and analyze thermal images, Measurement tools, Create and email reports, Image information display, Control camera settings

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📱 Works well with compatible cameras for image transfer
- 🎨 Good editing tools for thermal image analysis
- 📊 Useful for field reporting and client presentations
- 🔧 Spot temperature measurement and annotation features
- ⚡ Quick image review capability in the field

**What reviewers complain about**

- 🔌 Persistent connection issues with cameras
- 🐛 Frequent app crashes and freezing
- 📉 Significant loss of features after updates
- 🚫 Limited device compatibility despite marketing
- ⚠️ Poor remote control functionality

**Reported bugs**

- App fails to detect cameras on same network
- Connection timeout errors when attempting to import
- App crashes when creating or exporting reports
- Freezing during image import process
- Device discovery never locates camera

**Requested features**

- Restore remote control capabilities for camera adjustment
- Enable bulk select-all and batch delete/save operations
- Add image editing features (palette, level, span adjustments)
- Restore multiple report templates and layout options
- Support for Bluetooth connectivity on older cameras


### ASHI Helpdesk

[App page](https://appshunter.io/ios/app/ashi-helpdesk/id1494001799)

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

**Highlights:** Submit questions to industry experts, Access technical documentation, Home inspection industry resources, Member support, Expert advice

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is FLIR Tools free?

FLIR Tools is free to download, with no in-app purchases.

### Is ASHI Helpdesk free?

ASHI Helpdesk is free to download, with no in-app purchases.

### Which has better reviews, FLIR Tools or ASHI Helpdesk?

ASHI Helpdesk is rated higher. FLIR Tools averages 1.8 out of 5 from 19 ratings, while ASHI Helpdesk averages 5.0 from 7 ratings.

### Do FLIR Tools or ASHI Helpdesk have ads?

Neither FLIR Tools nor ASHI Helpdesk shows ads.

### Which is updated more often, FLIR Tools or ASHI Helpdesk?

FLIR Tools ships an update monthly, and ASHI Helpdesk every 9 months. Most recently, FLIR Tools was updated on October 22, 2026 and ASHI Helpdesk on October 19, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*