# SecureZIP Reader vs HP Support Assistant

The clearest difference is review sentiment: SecureZIP Reader at 69% against HP Support Assistant's 6%. SecureZIP Reader also leads on rating (3.0 vs 2.2). HP Support Assistant's advantage is ratings volume (237 vs 5) and update cadence (every 4 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SecureZIP Reader holds the better App Store score, 3.0 against 2.2. That said, the two scores are not equally well evidenced: HP Support Assistant has 237 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 69% of SecureZIP Reader's written reviews are positive against 6% of HP Support Assistant's.

SecureZIP Reader ships an update every 7 months, HP Support Assistant every 4 months. The most recent releases landed on September 3, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | SecureZIP Reader | HP Support Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.0 (5 ratings)](https://appshunter.io/ios/app/securezip-reader/id513312737/reviews)** | [2.2 (237 ratings)](https://appshunter.io/ios/app/hp-support-assistant/id1421366380/reviews) |
| Number of ratings | 5 | **237** |
| Positive reviews | **69.0% of reviews** | 6.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 4 months** |
| Monetization | Free | Free |
| Size | 9 MB | 18 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PKWARE, Inc.](https://appshunter.io/developer/513312740) | [HP Inc.](https://appshunter.io/developer/299531650) |

## What reviewers say

### SecureZIP Reader

[App page](https://appshunter.io/ios/app/securezip-reader/id513312737)

Access and view compressed and encrypted files from cloud storage and email. Securely extract sensitive data using passphrases or digital certificates on your mobile device.

**Highlights:** Extract and view ZIP files, Decrypt encrypted files, Integrates with cloud storage, Supports passphrases and digital certificates, Open files in other apps, Browse ZIP file contents

**In-app purchases:** none


### HP Support Assistant

[App page](https://appshunter.io/ios/app/hp-support-assistant/id1421366380)

Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.

**Highlights:** Guided troubleshooters, Virtual Agent for problem-solving, Device status monitoring, Support contact options, Service Center Locator, Order replacement parts

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes

**What reviewers complain about**

- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number

**Reported bugs**

- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features

**Requested features**

- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps


## Frequently asked questions

### Is SecureZIP Reader free?

SecureZIP Reader is free to download, with no in-app purchases.

### Is HP Support Assistant free?

HP Support Assistant is free to download, with no in-app purchases.

### Which has better reviews, SecureZIP Reader or HP Support Assistant?

SecureZIP Reader is rated higher. SecureZIP Reader averages 3.0 out of 5 from 5 ratings, while HP Support Assistant averages 2.2 from 237 ratings.

### Do SecureZIP Reader or HP Support Assistant have ads?

Neither SecureZIP Reader nor HP Support Assistant shows ads.

### Which is updated more often, SecureZIP Reader or HP Support Assistant?

SecureZIP Reader ships an update every 7 months, and HP Support Assistant every 4 months. Most recently, SecureZIP Reader was updated on September 3, 2026 and HP Support Assistant on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*