# SettleAssist vs Crawford Directory

The clearest difference is rating: Crawford Directory at 4.2 against SettleAssist's 3.8. Crawford Directory also leads on iOS requirement (10.2 vs 15.0). SettleAssist's advantage is ratings volume (275 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Crawford Directory holds the better App Store score, 4.2 against 3.8. That said, the two scores are not equally well evidenced: SettleAssist has 275 ratings behind it against 5, so its average is the more settled of the two.

SettleAssist ships an update every 6 weeks, Crawford Directory every 2 months. The most recent releases landed on October 20, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | SettleAssist | Crawford Directory |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.8 (275 ratings)](https://appshunter.io/ios/app/settleassist/id519332415/reviews) | **[4.2 (5 ratings)](https://appshunter.io/ios/app/crawford-directory/id1457708551/reviews)** |
| Number of ratings | **275** | 5 |
| Positive reviews | 36.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 54 MB | 45 MB |
| Requires iOS | 15.0 | **10.2** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Accurence](https://appshunter.io/developer/519332418) | [Crawford & Company](https://appshunter.io/developer/475746234) |

## What reviewers say

### SettleAssist

[App page](https://appshunter.io/ios/app/settleassist/id519332415)

This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.

**Highlights:** Exterior home inspection, Hail damage assessment, Wind damage assessment, Supports SettleAssist, Supports ScopeAssist

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great photo features
- 👍 Seamless referral sending
- 👍 Friendly customer service
- 👍 Guides through process
- 👍 Efficient photo loading

**What reviewers complain about**

- 🐛 Slow performance
- 🐛 Unintuitive interface
- 🐛 Login issues repeatedly
- 🐛 Makes adjusting worse
- 🐛 Slows everything down

**Reported bugs**

- Forgets login repeatedly
- Errors during setup and use
- No resend function for failed claims
- Delays in photo processing
- App adds pain line items for everything

**Requested features**

- FaceID/Biometric login
- "Apply to all elevations" option for guttering
- Improve password management (allow reuse, no forced resets)
- Offline functionality
- Improve photo quality


### Crawford Directory

[App page](https://appshunter.io/ios/app/crawford-directory/id1457708551)

Access comprehensive details about services, locations, and personnel. Easily find the closest office, view contact information, and submit assignments directly.

**Highlights:** Service details, Location finder, Contact information, Team directory, Assignment submission

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SettleAssist free?

SettleAssist is free to download, with no in-app purchases.

### Is Crawford Directory free?

Crawford Directory is free to download, with no in-app purchases.

### Which has better reviews, SettleAssist or Crawford Directory?

Crawford Directory is rated higher. SettleAssist averages 3.8 out of 5 from 275 ratings, while Crawford Directory averages 4.2 from 5 ratings.

### Do SettleAssist or Crawford Directory have ads?

Neither SettleAssist nor Crawford Directory shows ads.

### Which is updated more often, SettleAssist or Crawford Directory?

SettleAssist ships an update every 6 weeks, and Crawford Directory every 2 months. Most recently, SettleAssist was updated on October 20, 2026 and Crawford Directory on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*