# ComEd vs Xfinity Mobile Care

The clearest difference is ratings volume: ComEd at 130K against Xfinity Mobile Care's 2.5K. ComEd also leads on rating (4.7 vs 4.4) and review sentiment (23% vs 13%). Xfinity Mobile Care's advantage is iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ComEd holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: ComEd has 130K ratings behind it against 2.5K, so its average is the more settled of the two. Written reviews point the same way: 23% of ComEd's written reviews are positive against 13% of Xfinity Mobile Care's.

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 24, 2026.

## The numbers

| Metric | ComEd | Xfinity Mobile Care |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (130K ratings)](https://appshunter.io/ios/app/comed-an-exelon-company/id519716176/reviews)** | [4.4 (2.5K ratings)](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597/reviews) |
| Number of ratings | **130K** | 2.5K |
| Positive reviews | **22.8% of reviews** | 12.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 161 MB | 86 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [EXELON BUSINESS SERVICES COMPANY, LLC](https://appshunter.io/developer/1274170173) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### ComEd

[App page](https://appshunter.io/ios/app/comed-an-exelon-company/id519716176)

Manage your utility account conveniently from your smartphone or tablet. Easily pay bills, report outages, and track restoration status. Access account details, view usage, and set up helpful alerts for residential and business customers.

**Highlights:** Manage multiple accounts, Pay bills easily, Report and track outages, View outage map, Set up alerts, View usage data and trends

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and easy bill payment
- 👍 User-friendly interface
- ⚡ Convenient account management
- 🔍 Helpful outage tracking

**What reviewers complain about**

- 🐛 Login/sign-in issues
- 🔍 Lack of real-time usage data
- 🔒 Security/account access problems
- 💰 Inconvenient payment options
- 🗓️ Delayed billing information

**Reported bugs**

- App crashes and freezes
- Billing information not updating properly
- Inconsistent performance across devices
- Login failures and network errors

**Requested features**

- Improved login/authentication process
- Real-time energy usage tracking
- Customizable app settings and preferences
- Seamless integration between app and website
- Expanded payment methods and options


### Xfinity Mobile Care

[App page](https://appshunter.io/ios/app/xfinity-mobile-care/id6557086597)

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

**Highlights:** Simple claim filing and tracking, Live tech support via call, chat, or screen share, Access to device tips and quick fixes, Malware and phishing link blocking, View device protection coverage details, Advanced VPN for identity protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good so far
- 🚀 Excellent app

**What reviewers complain about**

- 🐛 Can't delete Mobil care
- 🐛 Issues getting replacement phone
- 🐛 Months waiting for replacement device
- 🐛 Didn't see anything really helpful

**Reported bugs**

- Screen damage issue on trade-in
- No communication on claim status
- Ticket closed without resolution

**Requested features**

- Access to iPhone 16 guide
- Provide labels to return old phone


## Frequently asked questions

### Is ComEd free?

ComEd is free to download, with no in-app purchases.

### Is Xfinity Mobile Care free?

Xfinity Mobile Care is free to download, with no in-app purchases.

### Which has better reviews, ComEd or Xfinity Mobile Care?

ComEd is rated higher. ComEd averages 4.7 out of 5 from 130K ratings, while Xfinity Mobile Care averages 4.4 from 2.5K ratings.

### Do ComEd or Xfinity Mobile Care have ads?

Neither ComEd nor Xfinity Mobile Care shows ads.

### Which is updated more often, ComEd or Xfinity Mobile Care?

ComEd ships an update every 2 months, and Xfinity Mobile Care every 2 months. Most recently, ComEd was updated on September 24, 2026 and Xfinity Mobile Care on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*