# Nucleus® Support App vs myPhonak Junior

The clearest difference is rating: myPhonak Junior at 4.6 against Nucleus® Support App's 2.0. myPhonak Junior also leads on ratings volume (1.1K vs 20) and review sentiment (43% vs 28%). Nucleus® Support App's advantage is device support (3 vs 1) and iOS requirement (7.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

myPhonak Junior holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: myPhonak Junior has 1.1K ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 28% of Nucleus® Support App's written reviews are positive against 43% of myPhonak Junior's.

Nucleus® Support App ships an update every 3 months, myPhonak Junior every 6 months. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.

## The numbers

| Metric | Nucleus® Support App | myPhonak Junior |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (20 ratings)](https://appshunter.io/ios/app/nucleus-support-app/id519737573/reviews) | **[4.6 (1.1K ratings)](https://appshunter.io/ios/app/myphonak-junior/id1541313920/reviews)** |
| Number of ratings | 20 | **1.1K** |
| Positive reviews | 27.8% of reviews | **42.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 31 MB | 239 MB |
| Requires iOS | **7.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 9+ |
| Developer | [Cochlear Limited](https://appshunter.io/developer/489503787) | [Sonova AG](https://appshunter.io/developer/1256679500) |

## What reviewers say

### Nucleus® Support App

[App page](https://appshunter.io/ios/app/nucleus-support-app/id519737573)

This app provides essential support for users of specific sound processors, offering how-to guides, instructional videos, and daily tips for easier daily use and care. It connects users to company resources and provides troubleshooting advice.

**Highlights:** How-to instructions for sound processors, Instructional video playback, Links to Cochlear resources, Daily usage tips, Troubleshooting guidance, Information on technology upgrades

**In-app purchases:** none


### myPhonak Junior

[App page](https://appshunter.io/ios/app/myphonak-junior/id1541313920)

This app empowers children aged 6 and up to manage their hearing aid settings, adjust volume, and change programs for different environments. It also offers remote support for families to connect with hearing care professionals, providing convenience and personalized care.

**Highlights:** Remote Control for hearing aid settings, Personalize hearing programs, Access hearing aid status information, Remote Support with hearing care professionals, Parental controls for tailored experience, Quick information, FAQs, tips and tricks

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🎨 Kid-friendly design
- 🔊 Helps with hearing
- ❤️ Grateful for the app

**What reviewers complain about**

- 🐛 Connectivity issues
- 🔌 Requires internet connection
- 📱 App icon too young for older users
- ⚙️ Limited customization options

**Reported bugs**

- Can't save custom settings
- Hearing aids keep reverting to automatic mode
- App only connects to one hearing aid at a time

**Requested features**

- Ability to connect multiple hearing aids
- Laptop/desktop version of the app
- Apple Watch compatibility
- Option to change app icon


## Frequently asked questions

### Is Nucleus® Support App free?

Nucleus® Support App is free to download, with no in-app purchases.

### Is myPhonak Junior free?

myPhonak Junior is free to download, with no in-app purchases.

### Which has better reviews, Nucleus® Support App or myPhonak Junior?

myPhonak Junior is rated higher. Nucleus® Support App averages 2.0 out of 5 from 20 ratings, while myPhonak Junior averages 4.6 from 1.1K ratings.

### Do Nucleus® Support App or myPhonak Junior have ads?

Neither Nucleus® Support App nor myPhonak Junior shows ads.

### Which is updated more often, Nucleus® Support App or myPhonak Junior?

Nucleus® Support App ships an update every 3 months, and myPhonak Junior every 6 months. Most recently, Nucleus® Support App was updated on October 21, 2026 and myPhonak Junior on October 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*