# Nucleus® Support App vs AB Remote Support

The clearest difference is rating: AB Remote Support at 4.6 against Nucleus® Support App's 1.9. AB Remote Support also leads on review sentiment (50% vs 28%). Nucleus® Support App's advantage is update cadence (every 3 months vs every 32 months) and iOS requirement (7.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AB Remote Support holds the better App Store score, 4.6 against 1.9. Both are backed by a comparable volume of ratings — 20 and 8 respectively. Written reviews point the same way: 28% of Nucleus® Support App's written reviews are positive against 50% of AB Remote Support's.

Nucleus® Support App ships an update every 3 months, AB Remote Support every 32 months. The most recent releases landed on October 7, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Nucleus® Support App | AB Remote Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.9 (20 ratings)](https://appshunter.io/ios/app/nucleus-support-app/id519737573/reviews) | **[4.6 (8 ratings)](https://appshunter.io/ios/app/ab-remote-support/id1617105197/reviews)** |
| Number of ratings | **20** | 8 |
| Positive reviews | 27.8% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 32 months |
| Monetization | Free | Free |
| Size | 31 MB | 68 MB |
| Requires iOS | **7.0** | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Cochlear Ltd](https://appshunter.io/developer/489503787) | [Advanced Bionics, LLC](https://appshunter.io/developer/533826496) |

## What reviewers say

### Nucleus® Support App

[App page](https://appshunter.io/ios/app/nucleus-support-app/id519737573)

This app provides essential support for users of specific sound processors, offering how-to guides, instructional videos, and daily tips for easier daily use and care. It connects users to company resources and provides troubleshooting advice.

**Highlights:** How-to instructions for sound processors, Instructional video playback, Links to Cochlear resources, Daily usage tips, Troubleshooting guidance, Information on technology upgrades

**In-app purchases:** none


### AB Remote Support

[App page](https://appshunter.io/ios/app/ab-remote-support/id1617105197)

This application enables remote fitting support for specific hearing devices via Bluetooth. It acts as an interface for hearing care professionals to program devices remotely over a WiFi or cellular connection.

**Highlights:** Remote fitting support, Bluetooth connectivity, Device programming, WiFi/cellular connection, Interface for professionals

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Nucleus® Support App free?

Nucleus® Support App is free to download, with no in-app purchases.

### Is AB Remote Support free?

AB Remote Support is free to download, with no in-app purchases.

### Which has better reviews, Nucleus® Support App or AB Remote Support?

AB Remote Support is rated higher. Nucleus® Support App averages 1.9 out of 5 from 20 ratings, while AB Remote Support averages 4.6 from 8 ratings.

### Do Nucleus® Support App or AB Remote Support have ads?

Neither Nucleus® Support App nor AB Remote Support shows ads.

### Which is updated more often, Nucleus® Support App or AB Remote Support?

Nucleus® Support App ships an update every 3 months, and AB Remote Support every 32 months. Most recently, Nucleus® Support App was updated on October 7, 2026 and AB Remote Support on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*