# Nucleus® Support App vs HearCare

The clearest difference is iOS requirement: Nucleus® Support App at 7.0 against HearCare's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Nucleus® Support App ships an update every 3 months, HearCare every 4 months. The most recent releases landed on October 7, 2026 and September 18, 2026 respectively.

## The numbers

| Metric | Nucleus® Support App | HearCare |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.9 (20 ratings)](https://appshunter.io/ios/app/nucleus-support-app/id519737573/reviews)** | — |
| Number of ratings | **20** | — |
| Positive reviews | 27.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 4 months |
| Monetization | Free | — |
| Size | 31 MB | 157 MB |
| Requires iOS | **7.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Cochlear Ltd](https://appshunter.io/developer/489503787) | [MED-EL](https://appshunter.io/developer/455935145) |

## What reviewers say

### Nucleus® Support App

[App page](https://appshunter.io/ios/app/nucleus-support-app/id519737573)

This app provides essential support for users of specific sound processors, offering how-to guides, instructional videos, and daily tips for easier daily use and care. It connects users to company resources and provides troubleshooting advice.

**Highlights:** How-to instructions for sound processors, Instructional video playback, Links to Cochlear resources, Daily usage tips, Troubleshooting guidance, Information on technology upgrades

**In-app purchases:** none


### HearCare

[App page](https://appshunter.io/ios/app/hearcare/id1626836963)

**In-app purchases:** none


## Frequently asked questions

### Is Nucleus® Support App free?

Nucleus® Support App is free to download, with no in-app purchases.

### Is HearCare free?

HearCare is free to download, with no in-app purchases.

### Do Nucleus® Support App or HearCare have ads?

Neither Nucleus® Support App nor HearCare shows ads.

### Which is updated more often, Nucleus® Support App or HearCare?

Nucleus® Support App ships an update every 3 months, and HearCare every 4 months. Most recently, Nucleus® Support App was updated on October 7, 2026 and HearCare on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*