# MyCincinnati® vs Chubb Mobile

The clearest difference is update cadence: MyCincinnati® at monthly against Chubb Mobile's every 3 months. MyCincinnati® also leads on ratings volume (4K vs 423) and iOS requirement (14.5 vs 17.0). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for MyCincinnati® against 4.6 for Chubb Mobile. That said, the two scores are not equally well evidenced: MyCincinnati® has 4K ratings behind it against 423, so its average is the more settled of the two. Written reviews are what separate them: 23% of MyCincinnati®'s written reviews are positive against 18% of Chubb Mobile's.

MyCincinnati® ships an update monthly, Chubb Mobile every 3 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | MyCincinnati® | Chubb Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (4K ratings)](https://appshunter.io/ios/app/mycincinnati/id521276046/reviews)** | [4.6 (423 ratings)](https://appshunter.io/ios/app/chubb-mobile/id1348381518/reviews) |
| Number of ratings | **4K** | 423 |
| Positive reviews | **23.4% of reviews** | 17.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 195 MB | 128 MB |
| Requires iOS | **14.5** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [The Cincinnati Insurance Company](https://appshunter.io/developer/521276629) | [CHUBB INA HOLDINGS INC](https://appshunter.io/developer/672736608) |

## What reviewers say

### MyCincinnati®

[App page](https://appshunter.io/ios/app/mycincinnati/id521276046)

Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.

**Highlights:** Access policy documents, Manage payments, Report and view claims, Request roadside services, Go paperless, Find service providers

**In-app purchases:** none

**What reviewers like**

- 👍 Comprehensive and easy to navigate
- 👍 Accessible to ride well
- 👍 Awesome app
- 👍 Seems easy enough

**What reviewers complain about**

- 🐛 App crashes after logging in
- 🐛 App crashes after update
- 🐛 App not user-friendly
- 🐛 App not functioning properly
- 🐛 Slow to load, agonizingly slow

**Reported bugs**

- Login issues
- Crashes after updates
- Inability to access policies and ID cards
- Roadside assistance not working
- Blank screens and error messages

**Requested features**

- Add ability to upload photos for claims
- Add Apple Wallet support for ID cards
- Add individual vehicle cost breakdown
- Add landscape mode for iPad
- Add bill pay functionality


### Chubb Mobile

[App page](https://appshunter.io/ios/app/chubb-mobile/id1348381518)

Manage your Chubb Personal Risk Services policy, pay bills, and access policy documents. Report claims, track major weather events, and discover valuable client services. Sign up for important SMS notifications.

**Highlights:** Policy information viewing, Secure bill payment, Claim reporting and tracking, Catastrophe event tracking, Access to client services, Document management

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MyCincinnati® free?

MyCincinnati® is free to download, with no in-app purchases.

### Is Chubb Mobile free?

Chubb Mobile is free to download, with no in-app purchases.

### Which has better reviews, MyCincinnati® or Chubb Mobile?

MyCincinnati® is rated higher. MyCincinnati® averages 4.7 out of 5 from 4K ratings, while Chubb Mobile averages 4.6 from 423 ratings.

### Do MyCincinnati® or Chubb Mobile have ads?

Neither MyCincinnati® nor Chubb Mobile shows ads.

### Which is updated more often, MyCincinnati® or Chubb Mobile?

MyCincinnati® ships an update monthly, and Chubb Mobile every 3 months. Most recently, MyCincinnati® was updated on November 1, 2026 and Chubb Mobile on November 4, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*