# MyCincinnati® vs Cenlar Mobile™

MyCincinnati® and Cenlar Mobile™ both sit at 4.7 stars, but that hides the real split: 48% of Cenlar Mobile™'s written reviews are positive against 23% of MyCincinnati®'s. Cenlar Mobile™ also leads on ratings volume (19K vs 4K). MyCincinnati®'s advantage is update cadence (monthly vs every 3 months) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Cenlar Mobile™ holds the better App Store score, 4.8 against 4.7. Both are backed by a comparable volume of ratings — 4K and 19K respectively. Written reviews point the same way: 23% of MyCincinnati®'s written reviews are positive against 48% of Cenlar Mobile™'s.

MyCincinnati® ships an update monthly, Cenlar Mobile™ every 3 months. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.

## The numbers

| Metric | MyCincinnati® | Cenlar Mobile™ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (4K ratings)](https://appshunter.io/ios/app/mycincinnati/id521276046/reviews) | **[4.8 (19K ratings)](https://appshunter.io/ios/app/cenlar-mobile/id1490450466/reviews)** |
| Number of ratings | 4K | **19K** |
| Positive reviews | 23.4% of reviews | **47.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 195 MB | 107 MB |
| Requires iOS | **14.5** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [The Cincinnati Insurance Company](https://appshunter.io/developer/521276629) | [Cenlar](https://appshunter.io/developer/1490450375) |

## What reviewers say

### MyCincinnati®

[App page](https://appshunter.io/ios/app/mycincinnati/id521276046)

Manage your insurance policies, access documents, and handle payments. Report claims, request roadside assistance, and find helpful resources. Go paperless and connect with payment services.

**Highlights:** Access policy documents, Manage payments, Report and view claims, Request roadside services, Go paperless, Find service providers

**In-app purchases:** none

**What reviewers like**

- 👍 Comprehensive and easy to navigate
- 👍 Accessible to ride well
- 👍 Awesome app
- 👍 Seems easy enough

**What reviewers complain about**

- 🐛 App crashes after logging in
- 🐛 App crashes after update
- 🐛 App not user-friendly
- 🐛 App not functioning properly
- 🐛 Slow to load, agonizingly slow

**Reported bugs**

- Login issues
- Crashes after updates
- Inability to access policies and ID cards
- Roadside assistance not working
- Blank screens and error messages

**Requested features**

- Add ability to upload photos for claims
- Add Apple Wallet support for ID cards
- Add individual vehicle cost breakdown
- Add landscape mode for iPad
- Add bill pay functionality


### Cenlar Mobile™

[App page](https://appshunter.io/ios/app/cenlar-mobile/id1490450466)

Manage your home loan conveniently and securely from your mobile device. Make payments, check balances, view statements, and sign up for automatic payments. Utilize calculators to explore interest savings and faster payoff options.

**Highlights:** Make mortgage payments, Check account balance, View statements, Sign up for automatic payments, Mortgage payoff calculators, View escrow details

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 💡 Helpful calculators and tools
- 🚀 Easy to make payments
- 👍 Convenient and organized
- 👍 Excellent customer service

**What reviewers complain about**

- 🐛 Login and registration issues
- 🐛 Payment scheduling problems
- 🐛 Lack of communication and transparency
- 🐛 Incompatibility with other apps
- 🐛 Outdated and buggy features

**Reported bugs**

- App not working on iPad
- Notifications not functioning properly
- Inability to contact customer service
- Inconsistent app behavior and errors
- Syncing issues with online account

**Requested features**

- Ability to upload photos from mobile device
- Improved navigation and information accessibility
- Better integration with budgeting/money management apps
- Faster payment processing and confirmation
- More frequent escrow analysis updates


## Frequently asked questions

### Is MyCincinnati® free?

MyCincinnati® is free to download, with no in-app purchases.

### Is Cenlar Mobile™ free?

Cenlar Mobile™ is free to download, with no in-app purchases.

### Which has better reviews, MyCincinnati® or Cenlar Mobile™?

Cenlar Mobile™ is rated higher. MyCincinnati® averages 4.7 out of 5 from 4K ratings, while Cenlar Mobile™ averages 4.8 from 19K ratings.

### Do MyCincinnati® or Cenlar Mobile™ have ads?

Neither MyCincinnati® nor Cenlar Mobile™ shows ads.

### Which is updated more often, MyCincinnati® or Cenlar Mobile™?

MyCincinnati® ships an update monthly, and Cenlar Mobile™ every 3 months. Most recently, MyCincinnati® was updated on November 1, 2026 and Cenlar Mobile™ on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*