# du vs Virgin Mobile UAE

The clearest difference is ratings volume: du at 15K against Virgin Mobile UAE's 1.5K. du also leads on device support (3 vs 1) and iOS requirement (15.0 vs 17.0). Virgin Mobile UAE's advantage is review sentiment (24% vs 14%). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for du against 4.5 for Virgin Mobile UAE. That said, the two scores are not equally well evidenced: du has 15K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 14% of du's written reviews are positive against 24% of Virgin Mobile UAE's.

du ships an update fortnightly, Virgin Mobile UAE every 10 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | du | Virgin Mobile UAE |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (15K ratings)](https://appshunter.io/ios/app/du/id521545878/reviews) | [4.5 (1.5K ratings)](https://appshunter.io/ios/app/virgin-mobile-uae/id1198503948/reviews) |
| Number of ratings | **15K** | 1.5K |
| Positive reviews | 14.3% of reviews | **24.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 10 days** |
| Monetization | Free | Free |
| Size | 389 MB | 240 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [EITC, du telecom UAE](https://appshunter.io/developer/622903532) | [Virgin Mobile UAE](https://appshunter.io/developer/1198503947) |

## What reviewers say

### du

[App page](https://appshunter.io/ios/app/du/id521545878)

Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.

**Highlights:** Check consumption and balance, Pay or recharge line, Pay or recharge for a friend, Check special offers, Change plan, Purchase data and roaming add-ons, Get chat support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✨ Convenient and smooth app
- 💳 Easy payments

**What reviewers complain about**

- 🐛 Constant issues with the app
- 🔍 Lack of transparency in billing
- 🤖 Poor customer service and support
- 📉 Unreliable network and internet speeds
- 💰 Overpriced services

**Reported bugs**

- App crashes frequently
- Login issues and inability to access account
- Inconsistent behavior after updates

**Requested features**

- Option to cancel subscription/plan through the app
- Ability to manage all accounts (mobile, home internet, etc.) in one place
- Improved data usage tracking and analytics


### Virgin Mobile UAE

[App page](https://appshunter.io/ios/app/virgin-mobile-uae/id1198503948)

Manage all your mobile needs, from plans and data to roaming and support. Get a new SIM or eSIM quickly, with flexible monthly or yearly plans. Enjoy features like data rollover, cashback, and home internet setup.

**Highlights:** SIM and eSIM activation, Flexible monthly plans, Yearly plan savings, Data rollover and sharing, Roaming options, Home internet setup, In-app chat support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast delivery
- 👍 Flexible packages and options
- 🚀 Efficient and quick service
- 👍 Good customer service

**What reviewers complain about**

- 🐛 Buggy and unreliable app
- 🤔 Confusing and complicated processes
- ❌ Poor customer support
- 🔍 Lack of transparency
- 💰 Expensive plans compared to competitors

**Reported bugs**

- App crashes frequently
- Login and authentication issues
- Inaccurate account and usage information
- Delivery and activation problems

**Requested features**

- Improve app stability and performance
- Provide better customer support channels
- Offer more competitive and transparent pricing
- Add Arabic language support


## Frequently asked questions

### Is du free?

du is free to download, with no in-app purchases.

### Is Virgin Mobile UAE free?

Virgin Mobile UAE is free to download, with no in-app purchases.

### Which has better reviews, du or Virgin Mobile UAE?

du and Virgin Mobile UAE are both rated 4.5 out of 5 on the App Store, from 15K and 1.5K ratings respectively.

### Do du or Virgin Mobile UAE have ads?

Neither du nor Virgin Mobile UAE shows ads.

### Which is updated more often, du or Virgin Mobile UAE?

du ships an update fortnightly, and Virgin Mobile UAE every 10 days. Most recently, du was updated on September 24, 2026 and Virgin Mobile UAE on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*