# Hydro One Mobile vs PRIME Wire

The clearest difference is rating: PRIME Wire at 4.7 against Hydro One Mobile's 3.0. PRIME Wire also leads on review sentiment (39% vs 11%) and ratings volume (1K vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PRIME Wire holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: PRIME Wire has 1K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 11% of Hydro One Mobile's written reviews are positive against 39% of PRIME Wire's.

Hydro One Mobile ships an update every 7 months, PRIME Wire every 6 months. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Hydro One Mobile | PRIME Wire |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (4 ratings)](https://appshunter.io/ios/app/hydro-one-mobile/id522546275/reviews) | **[4.7 (1K ratings)](https://appshunter.io/ios/app/prime-wire/id1361292944/reviews)** |
| Number of ratings | 4 | **1K** |
| Positive reviews | 11.3% of reviews | **39.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 6 months** |
| Monetization | Free | Free |
| Size | 20 MB | 218 MB |
| Requires iOS | 14.0 | 14.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Hydro One Incorporated](https://appshunter.io/developer/1476743504) | [Prime Wire and Cable, Inc.](https://appshunter.io/developer/1361292943) |

## What reviewers say

### Hydro One Mobile

[App page](https://appshunter.io/ios/app/hydro-one-mobile/id522546275)

Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.

**Highlights:** View bills and account balance, Sign up for paperless billing, Sign up for SMS notifications, View usage details, Real-time power outage map, Outage restoration estimates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for outage updates
- 👍 Good for checking outage status
- 👍 Provides outage information quickly
- 👍 Timely outage information refresh
- 👍 Good for reporting outages

**What reviewers complain about**

- 👎 App is a website redirect
- 👎 Requires login for basic info
- 👎 Slow on iPad login
- 👎 Unusable, essentially mobile website
- 👎 Broken on every step

**Reported bugs**

- Login screen freezes
- In-app messages show 'unsupported browser'
- View bill function stopped working
- Login issues on iPad
- Blank page on login

**Requested features**

- Invest in a proper app focused on usage and billing
- Add outage notifications
- Add a widget for power status
- Add face recognition for logging in
- Add account access and user-friendly displays


### PRIME Wire

[App page](https://appshunter.io/ios/app/prime-wire/id1361292944)

Control connected devices wirelessly from anywhere. Schedule custom timers for lighting and appliances, and manage multiple devices simultaneously. Receive alerts when devices activate, offering convenient home automation.

**Highlights:** Wireless device control, Custom timer schedules, Manual ON/OFF control, Smart Scenes for multiple devices, Add and configure multiple devices, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Works as advertised
- 🚀 Simple setup
- 🚀 Reliable functionality
- 👍 Consistent performance

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Unreliable in cold weather
- 🐛 Buggy app updates
- 🔒 Security/privacy concerns
- 🐛 Difficulty pairing devices

**Reported bugs**

- App crashes after iOS updates
- Devices randomly going offline
- Unable to log in or change password
- Schedules/timers not working as expected
- Inability to add or control individual plugs

**Requested features**

- Siri/HomeKit integration
- Auto-shutoff timer option
- Improved app UI/UX
- Better cold weather performance
- More reliable connectivity


## Frequently asked questions

### Is Hydro One Mobile free?

Hydro One Mobile is free to download, with no in-app purchases.

### Is PRIME Wire free?

PRIME Wire is free to download, with no in-app purchases.

### Which has better reviews, Hydro One Mobile or PRIME Wire?

PRIME Wire is rated higher. Hydro One Mobile averages 3.0 out of 5 from 4 ratings, while PRIME Wire averages 4.7 from 1K ratings.

### Do Hydro One Mobile or PRIME Wire have ads?

Neither Hydro One Mobile nor PRIME Wire shows ads.

### Which is updated more often, Hydro One Mobile or PRIME Wire?

Hydro One Mobile ships an update every 7 months, and PRIME Wire every 6 months. Most recently, Hydro One Mobile was updated on October 24, 2026 and PRIME Wire on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*