# Hydro One Mobile vs MyBell

The clearest difference is rating: MyBell at 4.5 against Hydro One Mobile's 3.0. MyBell also leads on update cadence (weekly vs every 7 months) and ratings volume (6.5K vs 4). Hydro One Mobile's advantage is iOS requirement (14.0 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyBell holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: MyBell has 6.5K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 11% of Hydro One Mobile's written reviews are positive against 18% of MyBell's.

Hydro One Mobile ships an update every 7 months, MyBell weekly. The most recent releases landed on October 24, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | Hydro One Mobile | MyBell |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (4 ratings)](https://appshunter.io/ios/app/hydro-one-mobile/id522546275/reviews) | **[4.5 (6.5K ratings)](https://appshunter.io/ios/app/mybell/id850549838/reviews)** |
| Number of ratings | 4 | **6.5K** |
| Positive reviews | 11.3% of reviews | **18.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Weekly** |
| Monetization | Free | Free |
| Size | 20 MB | 717 MB |
| Requires iOS | **14.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Hydro One Incorporated](https://appshunter.io/developer/1476743504) | [Bell Canada](https://appshunter.io/developer/373367642) |

## What reviewers say

### Hydro One Mobile

[App page](https://appshunter.io/ios/app/hydro-one-mobile/id522546275)

Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.

**Highlights:** View bills and account balance, Sign up for paperless billing, Sign up for SMS notifications, View usage details, Real-time power outage map, Outage restoration estimates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Useful for outage updates
- 👍 Good for checking outage status
- 👍 Provides outage information quickly
- 👍 Timely outage information refresh
- 👍 Good for reporting outages

**What reviewers complain about**

- 👎 App is a website redirect
- 👎 Requires login for basic info
- 👎 Slow on iPad login
- 👎 Unusable, essentially mobile website
- 👎 Broken on every step

**Reported bugs**

- Login screen freezes
- In-app messages show 'unsupported browser'
- View bill function stopped working
- Login issues on iPad
- Blank page on login

**Requested features**

- Invest in a proper app focused on usage and billing
- Add outage notifications
- Add a widget for power status
- Add face recognition for logging in
- Add account access and user-friendly displays


### MyBell

[App page](https://appshunter.io/ios/app/mybell/id850549838)

Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.

**Highlights:** View usage and bills, Manage rate plans and add-ons, Change TV programming, Upgrade devices, Self-serve installation guides, Virtual repair tools, Shop for Bell services

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💳 Convenient bill payment
- ⚡️ Fast and responsive
- 📊 Detailed usage tracking

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Confusing navigation
- 💰 Expensive services
- 🕰️ Slow app performance
- 🔒 Security issues

**Reported bugs**

- Login issues
- Inconsistent app behavior
- Inaccurate data reporting
- Compatibility problems with newer devices

**Requested features**

- Dark mode option
- Improved customer support
- Simplified billing and account management
- Enhanced data usage monitoring


## Frequently asked questions

### Is Hydro One Mobile free?

Hydro One Mobile is free to download, with no in-app purchases.

### Is MyBell free?

MyBell is free to download, with no in-app purchases.

### Which has better reviews, Hydro One Mobile or MyBell?

MyBell is rated higher. Hydro One Mobile averages 3.0 out of 5 from 4 ratings, while MyBell averages 4.5 from 6.5K ratings.

### Do Hydro One Mobile or MyBell have ads?

Neither Hydro One Mobile nor MyBell shows ads.

### Which is updated more often, Hydro One Mobile or MyBell?

Hydro One Mobile ships an update every 7 months, and MyBell weekly. Most recently, Hydro One Mobile was updated on October 24, 2026 and MyBell on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*