# Grundfos GO Remote vs VisualSupport

The clearest difference is review sentiment: VisualSupport at 100% against Grundfos GO Remote's 26%. VisualSupport also leads on rating (4.0 vs 2.7). Grundfos GO Remote's advantage is update cadence (every 5 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VisualSupport holds the better App Store score, 4.0 against 2.7. Both are backed by a comparable volume of ratings — 21 and 12 respectively. Written reviews point the same way: 26% of Grundfos GO Remote's written reviews are positive against 100% of VisualSupport's.

Grundfos GO Remote ships an update every 5 weeks, VisualSupport every 3 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Grundfos GO Remote | VisualSupport |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.7 (21 ratings)](https://appshunter.io/ios/app/grundfos-go-remote-pump-tool/id524685121/reviews) | **[4.0 (12 ratings)](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409/reviews)** |
| Number of ratings | **21** | 12 |
| Positive reviews | 26.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 117 MB | 24 MB |
| Requires iOS | **15.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Grundfos Holding A/S](https://appshunter.io/developer/940210934) | [Rsupport](https://appshunter.io/developer/357442230) |

## What reviewers say

### Grundfos GO Remote

[App page](https://appshunter.io/ios/app/grundfos-go-remote-pump-tool/id524685121)

This app provides a comprehensive digital toolbox for professionals working with Grundfos pumps and systems. It offers easy setup, remote access, troubleshooting, and instant documentation for optimal pump operation and maintenance.

**Highlights:** Pump condition overview, Guided pump setup wizards, Remote access to installations, Troubleshooting guidance for alarms, Automated PDF reports, Copy pump configurations, Product information and sizing

**Features:** Vision Pro support

**In-app purchases:** none


### VisualSupport

[App page](https://appshunter.io/ios/app/visualsupport-remotecall/id808062409)

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

**Highlights:** Real-time HD video streaming, Screen capture for analysis, On-screen drawing for clear communication, Easy 6-digit connection code, Remote support from any location

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Grundfos GO Remote free?

Grundfos GO Remote is free to download, with no in-app purchases.

### Is VisualSupport free?

VisualSupport is free to download, with no in-app purchases.

### Which has better reviews, Grundfos GO Remote or VisualSupport?

VisualSupport is rated higher. Grundfos GO Remote averages 2.7 out of 5 from 21 ratings, while VisualSupport averages 4.0 from 12 ratings.

### Do Grundfos GO Remote or VisualSupport have ads?

Neither Grundfos GO Remote nor VisualSupport shows ads.

### Which is updated more often, Grundfos GO Remote or VisualSupport?

Grundfos GO Remote ships an update every 5 weeks, and VisualSupport every 3 months. Most recently, Grundfos GO Remote was updated on October 21, 2026 and VisualSupport on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*