# Joss & Main vs West Elm

Joss & Main and West Elm both sit at 4.9 stars, but that hides the real split: 68% of Joss & Main's written reviews are positive against 30% of West Elm's. Joss & Main also leads on update cadence (weekly vs every 3 weeks) and ratings volume (65K vs 5.2K). West Elm's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.9 for Joss & Main against 4.8 for West Elm. That said, the two scores are not equally well evidenced: Joss & Main has 65K ratings behind it against 5.2K, so its average is the more settled of the two. Written reviews are what separate them: 68% of Joss & Main's written reviews are positive against 30% of West Elm's.

Joss & Main ships an update weekly, West Elm every 3 weeks. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | Joss & Main | West Elm |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.9 (65K ratings)](https://appshunter.io/ios/app/joss-and-main/id525522332/reviews)** | [4.8 (5.2K ratings)](https://appshunter.io/ios/app/west-elm/id867468341/reviews) |
| Number of ratings | **65K** | 5.2K |
| Positive reviews | **68.3% of reviews** | 30.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 280 MB | 257 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Wayfair LLC](https://appshunter.io/developer/525522335) | [Williams-Sonoma, Inc.](https://appshunter.io/developer/387049654) |

## What reviewers say

### Joss & Main

[App page](https://appshunter.io/ios/app/joss-and-main/id525522332)

Discover and shop for furniture and home decor with this app. Browse shoppable rooms, save favorite items, and virtually preview products in your space. Access exclusive deals, read reviews, and track orders.

**Highlights:** Browse shoppable rooms, Save favorite finds, Virtual product preview, Exclusive offers and sales, Customer reviews with photos, In-app order tracking

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Great selection and variety
- 💰 Competitive prices and sales
- 📦 Fast and reliable shipping
- 👍 User-friendly website and app
- 🤝 Excellent customer service

**What reviewers complain about**

- 🐛 Occasional technical issues with app and website
- 💲 Inconsistent pricing and lack of transparency
- 🕰️ Delayed or missing deliveries

**Reported bugs**

- Checkout process problems
- Incorrect product information display
- Saved items not syncing properly

**Requested features**

- Improved search and filtering options
- Better integration between app and website
- More detailed product information and dimensions


### West Elm

[App page](https://appshunter.io/ios/app/west-elm/id867468341)

Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.

**Highlights:** Discover latest arrivals, Seasonal inspiration, Wedding registry management, Virtual design help, Shop by room, Personalized recommendations

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance

**Reported bugs**

- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate

**Requested features**

- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues


## Frequently asked questions

### Is Joss & Main free?

Joss & Main is free to download, with no in-app purchases.

### Is West Elm free?

West Elm is free to download, with no in-app purchases.

### Which has better reviews, Joss & Main or West Elm?

Joss & Main is rated higher. Joss & Main averages 4.9 out of 5 from 65K ratings, while West Elm averages 4.8 from 5.2K ratings.

### Do Joss & Main or West Elm have ads?

Neither Joss & Main nor West Elm shows ads.

### Which is updated more often, Joss & Main or West Elm?

Joss & Main ships an update weekly, and West Elm every 3 weeks. Most recently, Joss & Main was updated on September 24, 2026 and West Elm on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*