# Web vs My Customer Connect

The clearest difference is rating: My Customer Connect at 5.0 against Web's 4.5. My Customer Connect also leads on iOS requirement (12.1 vs 17.0). Web's advantage is ratings volume (22K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Customer Connect holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 1, so its average is the more settled of the two.

Web ships an update every 2 months, My Customer Connect every 3 months. The most recent releases landed on October 26, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Web | My Customer Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (22K ratings)](https://appshunter.io/ios/app/web-workspace-one/id525891468/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/my-customer-connect/id1474390943/reviews)** |
| Number of ratings | **22K** | 1 |
| Positive reviews | 17.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 97 MB | 8 MB |
| Requires iOS | 17.0 | **12.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [AirWatch, LLC](https://appshunter.io/developer/338761999) | [Westrom Software](https://appshunter.io/developer/406281079) |

## What reviewers say

### Web

[App page](https://appshunter.io/ios/app/web-workspace-one/id525891468)

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

**Highlights:** Secure intranet access, No manual VPN connection, Centralized bookmark management, Add, edit, and remove bookmarks, QR code scanning, Access web apps

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 🚀 Fast and responsive
- 📲 Convenient mobile access

**What reviewers complain about**

- 🐛 Frequent crashes and freezes
- 🔌 Connectivity issues
- 📄 Rendering problems with certain pages
- 🔒 Security and profile initialization errors

**Reported bugs**

- Incompatibility with iOS 14.5 and later
- Kiosk mode issues after recent update
- Inability to download/print payslips

**Requested features**

- Dark mode option
- Face ID/Touch ID support
- Improved offline functionality


### My Customer Connect

[App page](https://appshunter.io/ios/app/my-customer-connect/id1474390943)

This business tool enables companies to manage customer relationships by providing a portal for clients to view billing and service history. Customers can also request additional services through their personalized accounts. It offers a dedicated sub-domain for easy access and account creation.

**Highlights:** Customer service portal, View billing history, View service history, Request additional services, Customer account creation, Dedicated sub-domain

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Web free?

Web is free to download, with no in-app purchases.

### Is My Customer Connect free?

My Customer Connect is free to download, with no in-app purchases.

### Which has better reviews, Web or My Customer Connect?

My Customer Connect is rated higher. Web averages 4.5 out of 5 from 22K ratings, while My Customer Connect averages 5.0 from 1 ratings.

### Do Web or My Customer Connect have ads?

Neither Web nor My Customer Connect shows ads.

### Which is updated more often, Web or My Customer Connect?

Web ships an update every 2 months, and My Customer Connect every 3 months. Most recently, Web was updated on October 26, 2026 and My Customer Connect on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*