# Access Manager vs ServiceNow Agent

The clearest difference is rating: ServiceNow Agent at 2.1 against Access Manager's 1.7. ServiceNow Agent also leads on update cadence (every 3 weeks vs every 16 months). Access Manager's advantage is iOS requirement (11.0 vs 18.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceNow Agent holds the better App Store score, 2.1 against 1.7. Both are backed by a comparable volume of ratings — 9 and 10 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

Access Manager ships an update every 16 months, ServiceNow Agent every 3 weeks. The most recent releases landed on October 23, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Access Manager | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.7 (9 ratings)](https://appshunter.io/ios/app/access-manager/id526509017/reviews) | **[2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews)** |
| Number of ratings | 9 | **10** |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 16 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 16 MB | 154 MB |
| Requires iOS | **11.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [LogonBox Limited](https://appshunter.io/developer/526509020) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Access Manager

[App page](https://appshunter.io/ios/app/access-manager/id526509017)

Empower end-users to securely reset forgotten passwords and unlock accounts independently. This mobile solution reduces helpdesk burden for administrators and minimizes downtime for users.

**Highlights:** Password reset, Account unlock, Self-service for end-users, Reduced helpdesk calls, Secure access management

**Features:** macOS Compatibility

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is Access Manager free?

Access Manager is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Access Manager or ServiceNow Agent?

ServiceNow Agent is rated higher. Access Manager averages 1.7 out of 5 from 9 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do Access Manager or ServiceNow Agent have ads?

Neither Access Manager nor ServiceNow Agent shows ads.

### Which is updated more often, Access Manager or ServiceNow Agent?

Access Manager ships an update every 16 months, and ServiceNow Agent every 3 weeks. Most recently, Access Manager was updated on October 23, 2026 and ServiceNow Agent on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*