# SupportCenter Plus vs Help Request Tracker

The clearest difference is rating: Help Request Tracker at 5.0 against SupportCenter Plus's 2.0. SupportCenter Plus's advantage is iOS requirement (8.0 vs 12.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Help Request Tracker holds the better App Store score, 5.0 against 2.0. Both are backed by a comparable volume of ratings — 4 and 5 respectively.

SupportCenter Plus ships an update every 7 months, Help Request Tracker every 5 months. The most recent releases landed on September 28, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | SupportCenter Plus | Help Request Tracker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (4 ratings)](https://appshunter.io/ios/app/supportcenter-plus/id527157494/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/help-request-tracker/id1435117042/reviews)** |
| Number of ratings | 4 | **5** |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 5 months** |
| Monetization | Free | Free |
| Size | 15 MB | 43 MB |
| Requires iOS | **8.0** | 12.0 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Perenso](https://appshunter.io/developer/549701586) |

## What reviewers say

### SupportCenter Plus

[App page](https://appshunter.io/ios/app/supportcenter-plus/id527157494)

Empower your support team to manage and resolve customer requests on the go. This mobile application allows for efficient ticket handling, including viewing, editing, and performing actions on requests from any location. It aims to significantly reduce response and resolution times for your help desk.

**Highlights:** Filter requests by status, Create, edit, and delete requests, Perform request actions (assign, close, reply), Add time entries and resolutions, Speech recognition for input, Multi-language support

**In-app purchases:** none


### Help Request Tracker

[App page](https://appshunter.io/ios/app/help-request-tracker/id1435117042)

Manage and track incoming help requests efficiently. This application is designed to streamline the process of handling support inquiries originating from the Booth app.

**Highlights:** Track help requests, Manage support inquiries, Booth app integration, Streamlined request handling

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SupportCenter Plus free?

SupportCenter Plus is free to download, with no in-app purchases.

### Is Help Request Tracker free?

Help Request Tracker is free to download, with no in-app purchases.

### Which has better reviews, SupportCenter Plus or Help Request Tracker?

Help Request Tracker is rated higher. SupportCenter Plus averages 2.0 out of 5 from 4 ratings, while Help Request Tracker averages 5.0 from 5 ratings.

### Do SupportCenter Plus or Help Request Tracker have ads?

Neither SupportCenter Plus nor Help Request Tracker shows ads.

### Which is updated more often, SupportCenter Plus or Help Request Tracker?

SupportCenter Plus ships an update every 7 months, and Help Request Tracker every 5 months. Most recently, SupportCenter Plus was updated on September 28, 2026 and Help Request Tracker on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*