# MediacomConnect vs SURFboard Central

The clearest difference is rating: MediacomConnect at 3.3 against SURFboard Central's 1.6. MediacomConnect also leads on ratings volume (7.8K vs 1.5K). SURFboard Central's advantage is iOS requirement (13.0 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MediacomConnect holds the better App Store score, 3.3 against 1.6. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews point the same way: 16% of MediacomConnect's written reviews are positive against 10% of SURFboard Central's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | MediacomConnect | SURFboard Central |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (7.8K ratings)](https://appshunter.io/ios/app/mediacomconnect/id527680234/reviews)** | [1.6 (1.5K ratings)](https://appshunter.io/ios/app/surfboard-central/id1478418148/reviews) |
| Number of ratings | **7.8K** | 1.5K |
| Positive reviews | **16.2% of reviews** | 10.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 43 MB | 193 MB |
| Requires iOS | 15.6 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Mediacom Communications Corporation](https://appshunter.io/developer/515381921) | [ARRIS Group, Inc.](https://appshunter.io/developer/571770115) |

## What reviewers say

### MediacomConnect

[App page](https://appshunter.io/ios/app/mediacomconnect/id527680234)

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

**Highlights:** View billing statements, Pay bills and manage payment methods, Check for service outages, Troubleshoot modem and cable box issues, View internet data usage, Manage service appointments, Chat with customer support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy to pay bills
- 📊 Helpful for checking usage
- 🔍 Useful for troubleshooting
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🔑 Issues with login/password management
- 🕰️ Slow and unresponsive at times
- 💰 Overpriced and poor value

**Reported bugs**

- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working

**Requested features**

- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts


### SURFboard Central

[App page](https://appshunter.io/ios/app/surfboard-central/id1478418148)

Simplify the setup and management of your home network devices. This app provides step-by-step installation guides, Wi-Fi configuration, and network monitoring for various modems, routers, and mesh systems.

**Highlights:** Step-by-step device installation guides, Wi-Fi network configuration and management, Guest network setup, Client device monitoring, Parental controls and screen time management, Network health monitoring

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast setup
- 💡 Helpful for monitoring home network
- 🔒 Secure connection

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🔍 Limited functionality
- 💤 Slow and unresponsive
- 🤔 Confusing setup process
- 🔒 Poor security and privacy

**Reported bugs**

- App crashes frequently
- Fails to connect to network
- Incorrect device information displayed
- Parental controls don't work as expected
- Unable to change network name or password

**Requested features**

- Add more advanced configuration options
- Improve parental controls and internet scheduling
- Provide a web-based interface instead of just a mobile app
- Allow users to bypass the app and access router settings directly


## Frequently asked questions

### Is MediacomConnect free?

MediacomConnect is free to download, with no in-app purchases.

### Is SURFboard Central free?

SURFboard Central is free to download, with no in-app purchases.

### Which has better reviews, MediacomConnect or SURFboard Central?

MediacomConnect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while SURFboard Central averages 1.6 from 1.5K ratings.

### Do MediacomConnect or SURFboard Central have ads?

Neither MediacomConnect nor SURFboard Central shows ads.

### Which is updated more often, MediacomConnect or SURFboard Central?

MediacomConnect ships an update every 2 months, and SURFboard Central every 2 months. Most recently, MediacomConnect was updated on September 17, 2026 and SURFboard Central on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*