# MediacomConnect vs JPEC

The clearest difference is rating: MediacomConnect at 3.3 against JPEC's 2.9. MediacomConnect also leads on ratings volume (7.8K vs 8) and review sentiment (17% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MediacomConnect holds the better App Store score, 3.3 against 2.9. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 17% of MediacomConnect's written reviews are positive against 0% of JPEC's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 17, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | MediacomConnect | JPEC |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.3 (7.8K ratings)](https://appshunter.io/ios/app/mediacomconnect/id527680234/reviews)** | [2.9 (8 ratings)](https://appshunter.io/ios/app/jpec/id1526151517/reviews) |
| Number of ratings | **7.8K** | 8 |
| Positive reviews | **16.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 43 MB | 29 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 17+ | 17+ |
| Developer | [Mediacom Communications Corporation](https://appshunter.io/developer/515381921) | [Jackson Purchase Energy Corporation](https://appshunter.io/developer/1526151519) |

## What reviewers say

### MediacomConnect

[App page](https://appshunter.io/ios/app/mediacomconnect/id527680234)

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

**Highlights:** View billing statements, Pay bills and manage payment methods, Check for service outages, Troubleshoot modem and cable box issues, View internet data usage, Manage service appointments, Chat with customer support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy to pay bills
- 📊 Helpful for checking usage
- 🔍 Useful for troubleshooting
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🔑 Issues with login/password management
- 🕰️ Slow and unresponsive at times
- 💰 Overpriced and poor value

**Reported bugs**

- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working

**Requested features**

- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts


### JPEC

[App page](https://appshunter.io/ios/app/jpec/id1526151517)

Manage your utility account with ease. View usage and billing, make payments, and report service issues directly from your device. Stay informed with special messages and outage notifications.

**Highlights:** View usage and billing, Manage payments, Report account/service issues, Receive special messages, Report outages

**In-app purchases:** none


## Frequently asked questions

### Is MediacomConnect free?

MediacomConnect is free to download, with no in-app purchases.

### Is JPEC free?

JPEC is free to download, with no in-app purchases.

### Which has better reviews, MediacomConnect or JPEC?

MediacomConnect is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while JPEC averages 2.9 from 8 ratings.

### Do MediacomConnect or JPEC have ads?

Neither MediacomConnect nor JPEC shows ads.

### Which is updated more often, MediacomConnect or JPEC?

MediacomConnect ships an update every 2 months, and JPEC every 2 months. Most recently, MediacomConnect was updated on October 17, 2026 and JPEC on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*