# MediacomConnect vs Access Albany

The clearest difference is rating: Access Albany at 5.0 against MediacomConnect's 3.3. MediacomConnect's advantage is ratings volume (7.8K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Access Albany holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: MediacomConnect has 7.8K ratings behind it against 4, so its average is the more settled of the two.

## The numbers

| Metric | MediacomConnect | Access Albany |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.3 (7.8K ratings)](https://appshunter.io/ios/app/mediacomconnect/id527680234/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/access-albany/id6749162582/reviews)** |
| Number of ratings | **7.8K** | 4 |
| Positive reviews | 16.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | — |
| Monetization | Free | Free |
| Size | 35 MB | 141 MB |
| Requires iOS | **16.0** | 17.6 |
| Devices | **iPhone, iPad** | iPhone |
| Age rating | 17+ | 12+ |
| Developer | [Mediacom Communications Corporation](https://appshunter.io/developer/515381921) | [City of Albany (GA)](https://appshunter.io/developer/1482675328) |

## What reviewers say

### MediacomConnect

[App page](https://appshunter.io/ios/app/mediacomconnect/id527680234)

Manage your internet, TV, and phone services with ease. View bills, check for outages, troubleshoot issues, and manage appointments all from your mobile device. Access account updates and communicate with customer support directly.

**Highlights:** View billing statements, Pay bills and manage payment methods, Check for service outages, Troubleshoot modem and cable box issues, View internet data usage, Manage service appointments, Chat with customer support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💳 Easy to pay bills
- 📊 Helpful for checking usage
- 🔍 Useful for troubleshooting
- 🔒 Secure login options

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🔑 Issues with login/password management
- 🕰️ Slow and unresponsive at times
- 💰 Overpriced and poor value

**Reported bugs**

- Login issues and invalid credentials
- Inability to update payment info
- Inconsistent data and billing information
- Troubleshooting features not working

**Requested features**

- Improve autopay and payment options
- Add more self-service troubleshooting tools
- Provide better account management features
- Enhance notifications and alerts


### Access Albany

[App page](https://appshunter.io/ios/app/access-albany/id6749162582)

Report non-emergency community issues in Albany and Dougherty County with this free app. Easily submit reports with photos or videos, track their progress, and help improve your community.

**Highlights:** Report non-emergency issues, GPS location identification, Upload photos/videos, Track request status, Wide range of reportable concerns

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is MediacomConnect free?

MediacomConnect is free to download, with no in-app purchases.

### Is Access Albany free?

Access Albany is free to download, with no in-app purchases.

### Which has better reviews, MediacomConnect or Access Albany?

Access Albany is rated higher. MediacomConnect averages 3.3 out of 5 from 7.8K ratings, while Access Albany averages 5.0 from 4 ratings.

### Do MediacomConnect or Access Albany have ads?

Neither MediacomConnect nor Access Albany shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*