# Opsgenie vs AlertOps

The clearest difference is rating: AlertOps at 2.8 against Opsgenie's 2.1. AlertOps also leads on iOS requirement (15.1 vs 17.0). Opsgenie's advantage is ratings volume (122 vs 5) and review sentiment (15% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AlertOps holds the better App Store score, 2.8 against 2.1. That said, the two scores are not equally well evidenced: Opsgenie has 122 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 15% of Opsgenie's written reviews are positive against 0% of AlertOps's, so the app with the better star average is not the one people write more warmly about.

Opsgenie ships an update every 3 weeks, AlertOps every 2 months. The most recent releases landed on September 18, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Opsgenie | AlertOps |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (122 ratings)](https://appshunter.io/ios/app/opsgenie/id528590328/reviews) | **[2.8 (5 ratings)](https://appshunter.io/ios/app/alertops/id1167114654/reviews)** |
| Number of ratings | **122** | 5 |
| Positive reviews | **14.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Subscription | Subscription |
| Size | 224 MB | 43 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OpsGenie, Inc.](https://appshunter.io/developer/528590571) | [AlertOps](https://appshunter.io/developer/1167114653) |

## What reviewers say

### Opsgenie

[App page](https://appshunter.io/ios/app/opsgenie/id528590328)

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

**Highlights:** Real-time push notifications for alerts and incidents, Direct action on alerts (Acknowledge, Close, Escalate), Customizable dashboards for faster response, Execute custom actions on alerts, Audio/video conferencing for incident collaboration, View on-call schedules and user contact information, Manage service status and responders

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Comprehensive alert management functionality
- 📱 Mobile-friendly interface for incident response
- 🔗 Good integration with Jira and other Atlassian tools
- ⚡ Quick acknowledgment and alert handling
- 📊 Detailed incident tracking and prioritization

**What reviewers complain about**

- 🔔 Notification system unreliable and frequently fails
- 🔊 Alert volume cannot be controlled or adjusted
- 🔐 SSO/Atlassian Access login broken or unavailable
- ⌨️ Keyboard not appearing during SSO login
- 🔄 App frequently logs users out unexpectedly

**Reported bugs**

- Push notifications not delivering despite correct settings
- Keyboard not appearing during SSO browser login
- App stuck in login loop or loading spinner
- Notification rules not being recognized or applied
- Critical alerts not working on iOS 15+

**Requested features**

- Custom ringtone support for different alert types
- Volume control for notifications
- Ability to categorize which alerts are critical
- Dark mode option
- Multiple account support without logout


### AlertOps

[App page](https://appshunter.io/ios/app/alertops/id1167114654)

This platform transforms real-time operational intelligence into automated incident response. It helps reduce alert fatigue and improve response times for IT Ops, DevOps, SecOps, and other teams. Receive unlimited push notifications, view and respond to alerts, and execute custom actions directly from your mobile device.

**Highlights:** Automated incident response, Reduce alert fatigue, Smart routing technology, Multi-tiered escalation rules, Unlimited push notifications, Respond to open alerts, Execute custom actions

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Opsgenie free?

Opsgenie is free to download, with no in-app purchases.

### Is AlertOps free?

AlertOps is free to download, with no in-app purchases.

### Which has better reviews, Opsgenie or AlertOps?

AlertOps is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while AlertOps averages 2.8 from 5 ratings.

### Do Opsgenie or AlertOps have ads?

Neither Opsgenie nor AlertOps shows ads.

### Which is updated more often, Opsgenie or AlertOps?

Opsgenie ships an update every 3 weeks, and AlertOps every 2 months. Most recently, Opsgenie was updated on September 18, 2026 and AlertOps on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*