# Opsgenie vs CSA360

The clearest difference is monetization model: CSA360 at free against Opsgenie's subscription. CSA360 also leads on iOS requirement (12.3 vs 17.0). Opsgenie's advantage is rating (2.1 vs 1.6) and review sentiment (15% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Opsgenie holds the better App Store score, 2.1 against 1.6. That said, the two scores are not equally well evidenced: Opsgenie has 122 ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 15% of Opsgenie's written reviews are positive against 0% of CSA360's.

Opsgenie ships an update every 3 weeks, CSA360 every 2 weeks. Both last shipped on September 18, 2026.

## The numbers

| Metric | Opsgenie | CSA360 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (122 ratings)](https://appshunter.io/ios/app/opsgenie/id528590328/reviews)** | [1.6 (21 ratings)](https://appshunter.io/ios/app/csa360/id1453040626/reviews) |
| Number of ratings | **122** | 21 |
| Positive reviews | **14.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Subscription | **Free** |
| Size | 224 MB | 63 MB |
| Requires iOS | 17.0 | **12.3** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OpsGenie, Inc.](https://appshunter.io/developer/528590571) | [Archon Apps, LLC](https://appshunter.io/developer/425221083) |

## What reviewers say

### Opsgenie

[App page](https://appshunter.io/ios/app/opsgenie/id528590328)

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

**Highlights:** Real-time push notifications for alerts and incidents, Direct action on alerts (Acknowledge, Close, Escalate), Customizable dashboards for faster response, Execute custom actions on alerts, Audio/video conferencing for incident collaboration, View on-call schedules and user contact information, Manage service status and responders

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Comprehensive alert management functionality
- 📱 Mobile-friendly interface for incident response
- 🔗 Good integration with Jira and other Atlassian tools
- ⚡ Quick acknowledgment and alert handling
- 📊 Detailed incident tracking and prioritization

**What reviewers complain about**

- 🔔 Notification system unreliable and frequently fails
- 🔊 Alert volume cannot be controlled or adjusted
- 🔐 SSO/Atlassian Access login broken or unavailable
- ⌨️ Keyboard not appearing during SSO login
- 🔄 App frequently logs users out unexpectedly

**Reported bugs**

- Push notifications not delivering despite correct settings
- Keyboard not appearing during SSO browser login
- App stuck in login loop or loading spinner
- Notification rules not being recognized or applied
- Critical alerts not working on iOS 15+

**Requested features**

- Custom ringtone support for different alert types
- Volume control for notifications
- Ability to categorize which alerts are critical
- Dark mode option
- Multiple account support without logout


### CSA360

[App page](https://appshunter.io/ios/app/csa360/id1453040626)

This app offers comprehensive security management tools for businesses. It enables efficient personnel dispatch, digital form completion, event monitoring, and team management across web, iPhone, and iPad platforms. Features include dynamic signal measurement, Alexa integration, and visitor tracking.

**Highlights:** Personnel dispatch and assignment, Dynamic digital forms, Event and visitor monitoring, Team communication and management, Customizable dashboard widgets, Real-time GPS tours, Incident reporting

**In-app purchases:** none


## Frequently asked questions

### Is Opsgenie free?

Opsgenie is free to download, with no in-app purchases.

### Is CSA360 free?

CSA360 is free to download, with no in-app purchases.

### Which has better reviews, Opsgenie or CSA360?

Opsgenie is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while CSA360 averages 1.6 from 21 ratings.

### Do Opsgenie or CSA360 have ads?

Neither Opsgenie nor CSA360 shows ads.

### Which is updated more often, Opsgenie or CSA360?

Opsgenie ships an update every 3 weeks, and CSA360 every 2 weeks. Most recently, Opsgenie was updated on September 18, 2026 and CSA360 on September 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*