# Opsgenie vs Zip Authenticator

The clearest difference is rating: Zip Authenticator at 5.0 against Opsgenie's 2.1. Zip Authenticator also leads on monetization model (free vs subscription) and iOS requirement (13.4 vs 17.0). Opsgenie's advantage is update cadence (every 3 weeks vs every 13 months) and ratings volume (122 vs 6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zip Authenticator holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Opsgenie has 122 ratings behind it against 6, so its average is the more settled of the two.

Opsgenie ships an update every 3 weeks, Zip Authenticator every 13 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Opsgenie | Zip Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (122 ratings)](https://appshunter.io/ios/app/opsgenie/id528590328/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/zip-authenticator/id1631427997/reviews)** |
| Number of ratings | **122** | 6 |
| Positive reviews | 14.6% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 13 months |
| Monetization | Subscription | **Free** |
| Size | 224 MB | 17 MB |
| Requires iOS | 17.0 | **13.4** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OpsGenie, Inc.](https://appshunter.io/developer/528590571) | [ZipHQ, Inc.](https://appshunter.io/developer/1486552137) |

## What reviewers say

### Opsgenie

[App page](https://appshunter.io/ios/app/opsgenie/id528590328)

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

**Highlights:** Real-time push notifications for alerts and incidents, Direct action on alerts (Acknowledge, Close, Escalate), Customizable dashboards for faster response, Execute custom actions on alerts, Audio/video conferencing for incident collaboration, View on-call schedules and user contact information, Manage service status and responders

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Comprehensive alert management functionality
- 📱 Mobile-friendly interface for incident response
- 🔗 Good integration with Jira and other Atlassian tools
- ⚡ Quick acknowledgment and alert handling
- 📊 Detailed incident tracking and prioritization

**What reviewers complain about**

- 🔔 Notification system unreliable and frequently fails
- 🔊 Alert volume cannot be controlled or adjusted
- 🔐 SSO/Atlassian Access login broken or unavailable
- ⌨️ Keyboard not appearing during SSO login
- 🔄 App frequently logs users out unexpectedly

**Reported bugs**

- Push notifications not delivering despite correct settings
- Keyboard not appearing during SSO browser login
- App stuck in login loop or loading spinner
- Notification rules not being recognized or applied
- Critical alerts not working on iOS 15+

**Requested features**

- Custom ringtone support for different alert types
- Volume control for notifications
- Ability to categorize which alerts are critical
- Dark mode option
- Multiple account support without logout


### Zip Authenticator

[App page](https://appshunter.io/ios/app/zip-authenticator/id1631427997)

Enhance financial transaction security with multi-factor authentication for Zip users. Approve payments directly from your mobile device, receiving detailed transaction information before confirmation. Compliant with EU regulations for secure online payments.

**Highlights:** Multi-factor authentication for Zip payments, Displays transaction details (amount, payee), EU Strong Customer Authentication (SCA) compliance, Easy QR code setup, PIN-based verification

**In-app purchases:** none


## Frequently asked questions

### Is Opsgenie free?

Opsgenie is free to download, with no in-app purchases.

### Is Zip Authenticator free?

Zip Authenticator is free to download, with no in-app purchases.

### Which has better reviews, Opsgenie or Zip Authenticator?

Zip Authenticator is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while Zip Authenticator averages 5.0 from 6 ratings.

### Do Opsgenie or Zip Authenticator have ads?

Neither Opsgenie nor Zip Authenticator shows ads.

### Which is updated more often, Opsgenie or Zip Authenticator?

Opsgenie ships an update every 3 weeks, and Zip Authenticator every 13 months. Most recently, Opsgenie was updated on September 18, 2026 and Zip Authenticator on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*