# Opsgenie vs Resgrid Responder

The clearest difference is rating: Resgrid Responder at 4.4 against Opsgenie's 2.1. Resgrid Responder also leads on monetization model (free vs subscription) and review sentiment (38% vs 15%). Opsgenie's advantage is update cadence (every 3 weeks vs every 5 months) and ratings volume (122 vs 7). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Resgrid Responder holds the better App Store score, 4.4 against 2.1. That said, the two scores are not equally well evidenced: Opsgenie has 122 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 15% of Opsgenie's written reviews are positive against 38% of Resgrid Responder's.

Opsgenie ships an update every 3 weeks, Resgrid Responder every 5 months. The most recent releases landed on September 27, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | Opsgenie | Resgrid Responder |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (122 ratings)](https://appshunter.io/ios/app/opsgenie/id528590328/reviews) | **[4.4 (7 ratings)](https://appshunter.io/ios/app/resgrid-responder/id538861031/reviews)** |
| Number of ratings | **122** | 7 |
| Positive reviews | 14.6% of reviews | **38.5% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 5 months |
| Monetization | Subscription | **Free** |
| Size | 224 MB | 127 MB |
| Requires iOS | **17.0** | 18.1 |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [OpsGenie, Inc.](https://appshunter.io/developer/528590571) | [Resgrid, LLC.](https://appshunter.io/developer/1660322782) |

## What reviewers say

### Opsgenie

[App page](https://appshunter.io/ios/app/opsgenie/id528590328)

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

**Highlights:** Real-time push notifications for alerts and incidents, Direct action on alerts (Acknowledge, Close, Escalate), Customizable dashboards for faster response, Execute custom actions on alerts, Audio/video conferencing for incident collaboration, View on-call schedules and user contact information, Manage service status and responders

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ✅ Comprehensive alert management functionality
- 📱 Mobile-friendly interface for incident response
- 🔗 Good integration with Jira and other Atlassian tools
- ⚡ Quick acknowledgment and alert handling
- 📊 Detailed incident tracking and prioritization

**What reviewers complain about**

- 🔔 Notification system unreliable and frequently fails
- 🔊 Alert volume cannot be controlled or adjusted
- 🔐 SSO/Atlassian Access login broken or unavailable
- ⌨️ Keyboard not appearing during SSO login
- 🔄 App frequently logs users out unexpectedly

**Reported bugs**

- Push notifications not delivering despite correct settings
- Keyboard not appearing during SSO browser login
- App stuck in login loop or loading spinner
- Notification rules not being recognized or applied
- Critical alerts not working on iOS 15+

**Requested features**

- Custom ringtone support for different alert types
- Volume control for notifications
- Ability to categorize which alerts are critical
- Dark mode option
- Multiple account support without logout


### Resgrid Responder

[App page](https://appshunter.io/ios/app/resgrid-responder/id538861031)

This app provides a comprehensive logistics, communication, and management system for first responder organizations. It helps coordinate personnel, resources, and incidents, with features for dispatching, staffing, and reporting.

**Highlights:** Personnel and apparatus status tracking, Automated staffing schedules, Dispatch management with notes and files, Multi-channel dispatch notifications, Incident logging and note-taking, Big Board for station display

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Opsgenie free?

Opsgenie is free to download, with no in-app purchases.

### Is Resgrid Responder free?

Resgrid Responder is free to download, with no in-app purchases.

### Which has better reviews, Opsgenie or Resgrid Responder?

Resgrid Responder is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while Resgrid Responder averages 4.4 from 7 ratings.

### Do Opsgenie or Resgrid Responder have ads?

Neither Opsgenie nor Resgrid Responder shows ads.

### Which is updated more often, Opsgenie or Resgrid Responder?

Opsgenie ships an update every 3 weeks, and Resgrid Responder every 5 months. Most recently, Opsgenie was updated on September 27, 2026 and Resgrid Responder on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*