RetailNext vs Endear CRM & Clienteling
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RetailNext
This platform offers comprehensive in-store analytics for retail businesses. It connects shopper behavior to sales data, providing insights through heat maps, traffic measurements, and conversion rates for specific store areas. Access key metrics like traffic, sales, and POS transactions on the go.
- Comprehensive in-store analytics
- Connects shopper behavior to sales
- Heat maps of visitor traffic
- Measures traffic over time
- Micro-level conversion information
- On-the-go access to key metrics
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RetailNext is the only comprehensive in-store analytics platform that pulls together the full set of information you need to make intelligent business decisions for your retail locations and visualizes it all in a variety of automatic, intuitive views to help you find those key lessons to improve your stores. Our patent-pending technology gives you the ability to connect traffic, dwell times, and other shopper behaviors to actual sales at the register. View heat maps of visitor traffic, measure traffic over time in your stores or areas of your stores, and connect visitors and sales to specific outside events. RetailNext will even deliver micro-level conversion information for areas like departments, aisles, and specific displays, making it the most directly actionable in-store measurement and analysis solution available. RetailNext for iOS provides you with instant, on-the-go access to traffic, sales and conversion information as well as POS transactions, floorplans, and video for your entire store network.
Endear CRM & Clienteling
Enhance customer relationships by personalizing interactions via text and email. Receive instant notifications for customer messages and easily track team activity to boost sales and order frequency.
- Personalize customer interactions
- Direct text and email messaging
- Real-time push notifications
- Team activity feed
- Increase order frequency
- Boost average order value
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Personalize every customer interaction to increase order frequency and average order value, both online and in-store. PUSH NOTIFICATIONS Find out as soon as a customer is trying to get in touch - no more waiting on email alerts. MESSAGE DIRECTLY FROM YOUR DEVICE Now texting & emailing customers is as easy as texting anyone else. ACTIVITY FEED Easily see the latest activity in your account and across your team.
Screenshots
Verdict
The clearest difference is rating: RetailNext at 5.0 against Endear CRM & Clienteling's 4.5. RetailNext also leads on update cadence (every 2 months vs every 4 months). Endear CRM & Clienteling's advantage is ratings volume (35 vs 4) and iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RetailNext holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Endear CRM & Clienteling has 35 ratings behind it against 4, so its average is the more settled of the two.
RetailNext ships an update every 2 months, Endear CRM & Clienteling every 4 months. The most recent releases landed on July 25, 2026 and September 10, 2026 respectively.
| Parameter | RetailNext | Endear CRM & Clienteling |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (4 ratings) — better | 4.5 (35 ratings) |
| Positive reviews | — | 85.7% of reviews |
| Number of ratings | 4 | 35 — better |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | RetailNext, Inc. | We Are Arthur, Inc. |
Customer experience
RetailNext
Endear CRM & Clienteling
In-app purchases
RetailNext
No in-app purchases
Endear CRM & Clienteling
No in-app purchases
Questions
Is RetailNext free?
Is Endear CRM & Clienteling free?
Which has better reviews, RetailNext or Endear CRM & Clienteling?
Do RetailNext or Endear CRM & Clienteling have ads?
Which is updated more often, RetailNext or Endear CRM & Clienteling?
Other comparisons
