# Entergy vs Jackson 311

The clearest difference is rating: Entergy at 2.7 against Jackson 311's 1.8. Entergy also leads on ads (none vs shown) and update cadence (every 3 weeks vs every 17 months). Jackson 311's advantage is iOS requirement (12.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Entergy holds the better App Store score, 2.7 against 1.8. That said, the two scores are not equally well evidenced: Entergy has 1.6K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 11% of Entergy's written reviews are positive against 0% of Jackson 311's.

Entergy ships an update every 3 weeks, Jackson 311 every 17 months. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Entergy | Jackson 311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.7 (1.6K ratings)](https://appshunter.io/ios/app/entergy/id529855219/reviews)** | [1.8 (6 ratings)](https://appshunter.io/ios/app/jackson-311/id1101490529/reviews) |
| Number of ratings | **1.6K** | 6 |
| Positive reviews | **11.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 3 weeks** | Every 17 months |
| Monetization | **Free** | Ad-supported |
| Size | 168 MB | 25 MB |
| Requires iOS | 17.0 | **12.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Entergy Services, LLC](https://appshunter.io/developer/529855223) | [City of Jackson](https://appshunter.io/developer/929253792) |

## What reviewers say

### Entergy

[App page](https://appshunter.io/ios/app/entergy/id529855219)

Manage your utility account with ease. Pay bills quickly, track energy usage, and stay informed about power outages. Customize notifications and access energy-saving tips.

**Highlights:** Quick bill payment, View account balance and due date, Outage map and alerts, Report and check outage status, View daily/monthly usage and costs, Energy efficiency tips, Customizable notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 📊 Helpful usage tracking
- 💳 Convenient bill payment

**What reviewers complain about**

- 🐛 App crashes frequently
- ⚠️ Unreliable outage information
- 🕰️ Slow app performance
- 🔒 Security concerns
- 💰 Expensive service

**Reported bugs**

- Login issues
- Blank screens and loading problems
- Inaccurate billing projections
- Payment processing failures

**Requested features**

- Improved outage reporting and updates
- Customizable usage alerts
- Ability to view past billing history
- Integration with smart home devices


### Jackson 311

[App page](https://appshunter.io/ios/app/jackson-311/id1101490529)

Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.

**Highlights:** Report city issues, Attach photos/videos, Submit non-emergency concerns, Directly to City of Jackson, MS

**In-app purchases:** none


## Frequently asked questions

### Is Entergy free?

Entergy is free to download, with no in-app purchases.

### Is Jackson 311 free?

Jackson 311 is free to download, with no in-app purchases.

### Which has better reviews, Entergy or Jackson 311?

Entergy is rated higher. Entergy averages 2.7 out of 5 from 1.6K ratings, while Jackson 311 averages 1.8 from 6 ratings.

### Do Entergy or Jackson 311 have ads?

Jackson 311 shows ads; Entergy does not.

### Which is updated more often, Entergy or Jackson 311?

Entergy ships an update every 3 weeks, and Jackson 311 every 17 months. Most recently, Entergy was updated on October 22, 2026 and Jackson 311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*